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BUYER BEWARE BUYER BEWARE!!!
BUYER BEWARE I insured my cat at 3 months old for $77/mth. On my first renewal, 1 year later (my cat is only 15 months old) they are raising my premiums to $110. This is a 41% increase on the very first renewal on a very young cat. I have not made any claims for him at all. I spoke to Trupanion and they assured me that they are entitled to raise the premiums once a year for as much as they think they can suck out of my wallet. I will never work with this pathetic company again. EDIT : NEVER WORK WITH THIS SCAM COMPANY! Many reports of them doing this to other people, raising the premiums by ridiculous amounts at renewal time. Shameful!
Insurer: Trupanion Canada
By: Shane Doyle
I will change insurance company
Your company is extremely unprofessional. Not only are claims processed very slowly, but there are always excuses for why I don’t receive reimbursement—even when the policy clearly states that I should. In my previous two claims, I was repeatedly told that documents were missing, despite both myself and my dog’s veterinarian submitting everything required. This pattern of disorganization and excuses makes it feel like your company is intentionally avoiding approvals. On top of that, your recent internal changes have made it nearly impossible to contact customer service. My calls are never returned, and reaching support is frustrating. I will be switching to another insurance provider as soon as possible. I am completely exhausted with the claims process and dealing with your company.
Insurer: Pets Best
By: Pacharaluck
I am extremely dissatisfied with this…
I am extremely dissatisfied with this company. I faithfully paid monthly premiums for months, and when I needed coverage for my dog’s surgery, they denied my claim without justification. I wish I could put Zero Stars.
Insurer: ASPCA
By: Ati Hagh
Easy step by step process
Very quick and simple process with easy to understand info.
Insurer: MetLife
By: Holly
They are pretty quick with claim…
They are pretty quick with claim reimbursement, I just wish they had higher coverage options
Insurer: Spot
By: Kimberly Donovan
Spot quickly processed our pet's claim…
Spot quickly processed our pet's claim fair and square.
Insurer: Spot
By: Ravi Tej Ambati
Reimbursement processed quickly
Reimbursement processed quickly. No hassle. Submitted my invoice and it was accepted less than a week later
Insurer: Spot
By: Jaime Shalters
They processed my request SO fast.
They processed my request SO fast.
Insurer: Spot
By: BD
Thank you for being there in our time…
Thank you for being there in our time of need. So thankful that my vet processed claim for us. We still have a way to go with a ophthalmologist and I hope it will be easy to process my claim by myself. I'll need your help. Ty again for checking up on my pet after his appt. This shows me that you really care.
Insurer: Trupanion
By: Linda