219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion ripped me off
Trupanion will deny your claims and rip you off. I bought the insurance for my dog Bruce when I got him. It turns out that he had aggression and behavior issues. Lucky for me that Trupanion covers that! Only they didn’t. They repeatedly denied claims. I was told that I need to get approval for a vet for Bruce to receive behavior modification training, which I did. They denied the claim and told me that he had to be under the direct supervision of behavior modification licensed vet. That service does not exist in Austin or anywhere nearby. Terrible service. They will take your money and do everything in their power not to pay out a claim. Run away from this company! Set aside the money yourself…. That is far more useful than this service.
Insurer: Trupanion
By: Wayne Peck
Was very pleased with Spot's response…
Was very pleased with Spot's response to my Candy's needs. My only regret is I have to cancel my policy since my Candy's passing. Thank You for your help. Daniel & Heddy Summers
Insurer: Spot
By: Heddy Summers
Overnight canoe trip turns toxic: Trupanion to the rescue!
Our puppy consumed something toxic while we were 4-5hrs away from civilization and on an overnight canoe trip. After seeing the vet at midnight, I called Trupanion to begin the claim process. The person we spoke with on the phone was patient, understanding, and very confident that we wouldn't have any issues. In the end, she was right. The only complication was due to a mistake on the vet's side when they tried to make the claim from the office directly. When I realized things were amiss, I called Trupanion back and it was remedied very promptly. I am extremely happy with having pet insurance. Yes, we pay for it monthly, but the cost of the premiums have already been worth it just one year into having our new pup in our lives.
Insurer: Trupanion Canada
By: Sean McCarron
Best move I made getting pumpkin pet insurance!
Best move I made getting pumpkin pet insurance…..so far they have covered some part of the bills. With her second and third set of shots.
Insurer: Pumpkin
By: Wendy G
I wouldn’t recommend this pet insurance to no one
Insurance didn’t really cover anything!
Insurer: Pets Best
By: Pamela
My claim was handled very quickly
My claim was handled very quickly. Money was deposited directly into my bank account in less than 2 weeks. I was very impressed with the quick response.
Insurer: Pets Best
By: cheryl
We're new to Pumpkin
We're new to Pumpkin. Submitted claims for 'puppy care' and all went smooth and quick. I reviewed many companies and happy I settled with Pumpkin!
Insurer: Pumpkin
By: Patti
Reimbursement
The process to submit for reimbursement was very easy. However, the length of time to receive the direct deposit reimbursement seems very lengthy.
Insurer: Pets Best
By: Karen Nardone-Lemons
Great customer service.
Great customer service.
Insurer: Pets Best
By: Mr. JOSEPH FOSSA LOFTGREN
These charlatans kept me and my…
These charlatans kept me and my fourteen-year-old dog hanging for two months waiting on our claims, which were small vet bills and prescriptions, and then denied us due to "pre-existing conditions." I canceled today and I want my money back. It should not be legal to rip people off like this.
Insurer: Pets Best
By: Displeased Customer