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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Missy Cliff
Helpful, friendly people on the phone and VERY quick turnaround on reimbursements! So glad I chose Trupanion!
Insurer: Trupanion
By:
I have had Trupanion before and very pleased with the experience
I have had Trupanion before and very pleased with the experience
Insurer: Trupanion
By:
Trupanion is fast, easy to work with
I like being able to add notes to my claims. Customer service has always been easy and nice to work with if I ever have questions. Claims are processed extremely fast. I have had 2 of my other pets on another insurance provider (before I discovered trupanion for our newest addition), and their claims can take weeks, if not months, for a single claim to go through. Trupanion has processed over a dozen recent claims submitted at once in only a matter of days. We're very happy with the service of Trupanion.
Insurer: Trupanion
By:
Great onboarding process!
I thought my phone representative did an excellent job explaining the benefits of Trupanion pet insurance as well as the exclusions. I especially liked learning about how the rate is level throughout my dog's life (except for inflation adjustments) and how the benefit is unlimited.
Insurer: Trupanion
By:
I would have expected at least a partial payout on such as amount that was submitted.
I would have expected at least a partial payout on such as amount that was submitted. Your competitors promise more
Insurer: Trupanion
By:
Satisfied customer!
I’m very pleased with how you dealt directly with my vet and paid them the covered part of the bill.
Insurer: Trupanion
By:
Important to have. Good review from friends
Important to have. Good review from friends
Insurer: Trupanion
By:
In the past and presently Trupanion customer service are very nice and explains the invoices to the client.
In the past and presently, Trupanion customer service are very nice and explains the invoices to the client. Easy to talk to and follow up is great once invoice is submitted.
Insurer: Trupanion
By: