216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Coverage & Peace of Mind
My pup George had two surgeries for an obstructed small intestine. I submitted my claims almost daily over a three-week period. Pets Best reviewed and reimbursed me for my claims quickly and without any hassle. I was so worried about the cost of the vet bills, but Pets Best has covered most of the cost. I am so grateful that Pets Best has been so easy to work with and that I have a good policy.
The best pet insurance
The best pet insurance! Came through for my Jenny Bell , every time!❤️❤️❤️
Insurer: Pumpkin
By: Alice Pearson
Quick and easy submission of claims and…
Quick and easy submission of claims and quick payment.
Insurer: Pumpkin
By: Elizabeth
Easy to access and quote!
Easy to access and quote!
Insurer: Nationwide
By: customer
Rebecca is super help me to understand…
Rebecca is super help me to understand the policy.
Insurer: Prudent Pet
By: kieudiemyahoo.com
Great turnaround time and great…
Great turnaround time and great coverage.
Insurer: MetLife
By: Tira
Really bad in terms of coverage
Really bad in terms of coverage. I spent 500$ something and out of it all am getting is 120$. Ridiculous!!!
Insurer: Pets Best
By: Anand S
UNETHICAL LOOPHOLES. Do NOT use Embrace!
If I could give this company 0 stars I would. I enrolled in Embrace Pet Insurance through USAA in April for two cats. I added my dog later so I have been paying nearly $100/month for all 3. What I got in return was a masterclass in how to deny coverage without technically breaking the rules. One of my cats, Boots, was diagnosed with anxiety MONTHS after her policy started. That means it was not pre-existing and should have been covered. I understood I had a $500 deductible and accepted that I'd be paying out of pocket until I met it. However, TODAY 12/19/2025, when I called to ask about lowering my deductible at renewal (expecting a higher premium), I was told that any policy change would cause them to "reassess preexisting conditions" , and suddenly, her anxiety would be considered pre-existing and excluded entirely. Let that sink in for a second... A condition that developed while insured magically becomes pre-existing if you try to adjust your coverage... This effectively traps you in the original plan and punishes you for having a pet who actually needs ongoing care. If you're buying this insurance hoping it will help with chronic conditions, behavioral meds, or long-term care, don't. It works fine if nothing ever happens. The moment you need it, or try to make your policy actually useful, the loopholes appear. Extremely disappointing, especially given the USAA partnership. I cancelled all policies and would never recommend this company to anyone who actually loves their pets.
Insurer: Embrace
By: Madi Leigh
Quick and easy enrollment
Quick and easy enrollment
Insurer: MetLife
By: Stephanie Craig-Phillips