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Spot has been extremely helpful
Spot has been extremely helpful and supportive. Any questions I have had, they’ve willingly answered. They even called us to welcome us to the SPOT family and called to see how it was going with our new frenchie. We are so thankful for them!
Insurer: Spot
By: Kendra Terante
Super easy
Lemonade has been super easy and convenient.
Insurer: Lemonade
By: Dalia
Good service
It was a positive experience. The woman I spoke to first was especially friendly and got things set up seamlessly. The second person we spoke to (to sign up a second dog) seemed less seasoned and a bit repetitive his questions and in relaying info, but he was friendly.
Insurer: Spot
By: Kerry
Knowledgeable and courteous associates
Knowledgeable and courteous associates
Insurer: Trupanion
By:
Trupanion does what it claims.
Phone reps were informed and helpful. I didn't have to wait long to speak to someone. Claims were processed quickly and payments were timely. I asked for a pre approval for my pet's medical procedure and I received an honest, accurate pre approval. From my experience, Trupanion meets expectations.
Insurer: Trupanion
By:
First time sign up.
Signing up through the web site was not straight forward in my book.
Insurer: Trupanion
By:
They answered me very quickly and answered everything completely
They answered me very quickly and answered everything completely
Insurer: Trupanion
By:
Trupanion offers what is needed and available from most pet insurance companies.
Trupanion offers what is needed and available from most pet insurance companies. However, the Live chat feature, how nice the customer care team associate and knowledgable she was helped tremendously!
Insurer: Trupanion
By: