154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Pets Best reviewed my claim in a timely…
Pets Best reviewed my claim in a timely manner. The reimbursement was fair and accurate. Thank you for the good service.I would strongly recommend them to other clients.
Insurer: Pets Best
By: Stephanie
Patience is a Virtue
Laura was very patient and gave me a lot of her time to be sure I understood what I was buying. That can be challenging when dealing with a hard of hearing 80yr old! In spite of the fact that I asked her a million questions, she was right there with me every step of the way. I was very reassured that I was getting the best insurance 'fit' for my best furry friend, Shayleey!
Insurer: Fetch
By: Dorrin Exford
Ridiculous, up $100 a month from last year!
Pretty good customer service. Turn around time for reimbursements generally quick. The problem is the high increase of premium this year. GSD 8 years old. Pretty healthy overall. I believe that since he gets monthly shots and needs checkups for arthritis they increase payments more. Premium was raised almost $100! We had to greatly decrease our coverage for him to be able to afford it. Went from $200-$500 deductible. Dropped max yearly from $10,000 down to $5000. Went from 90% payback down to 70%. Seniors on a fixed income but we may end up not being able to keep up payments. They will do the same thing to us next year! We have it in case of emergency too, but it seems we are paying more than what we would pay out for him without this insurance. Also they told me once we decrease we cannot increase again. Well, who can afford to anyway. We are being penalized for actually using the insurance we pay for. It's not right! We will not refer anyone to Embrace! We feel price gouged in a big way... no matter Embrace's reasoning for it. When it comes to dog insurance or groceries it is time to cancel. Hence the 2 stars.
Insurer: Embrace
By: Delores Nieboer
Great experience
Very helpful and an easy process. Stephanie was very friendly.
Insurer: Prudent Pet
By: nicole.everittyahoo.com
First time a claim I submitted was…
First time a claim I submitted was covered
Insurer: Fetch
By: Gerald
It is really easy to file a claim
It is really easy to file a claim, but the verdict is still out on how long it takes to get reimbursed.
Insurer: Embrace
By: Timothy Fulks
Everyone I talked to was kind
Everyone I talked to was kind, patient and knowledgeable. Thank you
Insurer: Trupanion
By: Ellen
Scam
Scam! They tell you they reimburse a certain way, but when you file a claim, they don't cover anything you are paying premiums for. I pay for a 90% policy, but that is not how they processed our claims. High premiums compared to reimbursement. We are looking into new insurance. I would never recommend this company.
Insurer: Spot
By: Unhappy customer
Shame you can’t adjust your annual
Shame you can’t adjust your annual. Only way you can is canceling and rewriting a new policy, but then anything during the past is considered pre-existing.
Insurer: Spot
By: Dee
We had an excellent claims experience
We had an excellent claims experience! My dog had pancreatitis and the little guy was so sick. I authorized the vet to do anything and everything possible to help him feel better (we were fortunate enough to be able to simply hand over our CareCredit card during our emergency vet visit and did not worry too much about cost) A few days later, after he had started to feel better, I submitted our first claim to insurance not really knowing what to expect. I was so pleasantly surprised by the coverage (500 deductible with 90% coverage) plus the fast processing time! 3 days!! When friends and family reached out to ask how my pup was doing, I was so happy to report that he got the care he needed to help him feel better within a few days and.. we have the most amazing pet insurance! I think they’re going to check out Pets Best for their pets as well 🩵 I cannot thank you enough for the wonderful experience, Pets Best! Apollo and I are truly grateful 🩵
Insurer: Pets Best
By: Debi F