217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The lady I spoke with was very helpful…
The lady I spoke with was very helpful and to the time to help me review some claims I didn’t understand completely.
Insurer: MetLife
By: Wendy
Fast return and people that truly want to help…
Fast return and people that truly want to work with you
Insurer: Fetch
By: Rebecca Kroes
Quick claim process
Quick claim process. Very fair settlement.
Insurer: Spot
By: Barbara M.
My experience with Metlife is overall much less stressful than not having insurance
My experience with Metlife as a customer has been extremely good, rating the customer service knowledge from the time/processing and fairness of claims. I have very good perceptions of service with Metlife. The service turned out to be exactly what was explained, clear and easy to apply guidelines.
Insurer: MetLife
By: Mel
Not buying from this company
Trustpilot showing over 500 one star complaints in less than a year for Fetch is enough to steer me to other companies. Thank you Trustpilot.
Insurer: Fetch
By: Carl Rice
Great response time
Great response time. friendly and helpful customer service. I am very pleased! I have had healthy paws for close to 10 years.
Insurer: Healthy Paws
By: Sp
Very easy and affordable
Very easy and affordable
Insurer: Nationwide
By: Jennifer
BAD BAD BAD
EVERYTHING TAKES AT LEAST TWO SUBMISSIONS, SOME FIVE. I SEND IN FIVE CLAIMS TOGETHER AND THEY PROCESSED TWO. THEY DIDNT DENY THE OTHERS, THEY JUST IGNORED THEM. THIS HAPPENED SEVERAL TIMES. I WAS ALSO TOLD MY DEDUCTIBLE WAS MET (AS REFLECTED IN THE APP) … LATER THE SYSTEM SHOWED IT WASN’T BY AN AMOUNT ONLY TO HAVE THAT AMOUNT (OF UNMET DEDUCTIBLE) INCREASE LATER. FRIENDS HAVE SIMILAR ISSUES. I KNEW THIS REVIEW WOULD BE BAD AND DIDNT WANT TO POST BUT SINCE THIS IS THE FOURTH REQUEST, I DECIDED TO POST SO THE REQUESTS STOP
Insurer: MetLife
By: Denver, CO customer
I submitted my first claim and was impressed
I submitted my first claim, wondering if I was going to be disappointed in Spot, but was very pleasantly surprised. Spot took my claim and within a few days they acknowledged my claim. A few days later my reimbursement check was in my mailbox. I highly recommend Spot Pet Insurance. My dog, Riley and I are impressed with Spot.
Insurer: Spot
By: Sandy