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Too much trouble to get denied
Billing was mixed up between 2 pets and what should have been covered for routine/preventative services was denied. Seems like a giant headache for nothing
Insurer: Trupanion
By:
Claims were easily and quickly processed.
Claims were easily and quickly processed. Definitely take the sting out of the vet bills.
Insurer: Trupanion
By:
customer service is excellent!
customer service is excellent!
Insurer: Trupanion
By:
Best Insurance ever
easy to file and very quick response have told all my dog friends about you
Insurer: Trupanion
By:
Every time a customer service rep helps me I'm always left satisfied.
Every time a customer service rep helps me, I'm always left satisfied. Drew was very kind and help me get what I needed done quicly
Insurer: Trupanion
By:
Excellent customer service- i love getting a human on the phone immediately and every human I have spoken to is unrushed friendly answers my questions and are pet owners.
Excellent customer service- i love getting a human on the phone immediately, and every human I have spoken to is unrushed, friendly, answers my questions, and are pet owners. Their love of animals is beautiful.
Insurer: Trupanion
By:
Extremely quick turn around time.
Extremely quick turn around time. My pet has had insurance with Trupanion for over 10 years and we have never been disappointed.
Insurer: Trupanion
By:
TruPanion rocks!!
Filing was done by the provider, and payment was made directly to my bank account within days. Very efficient!!
Insurer: Trupanion
By:
good customer advice and answered my questions about my claim
good customer advice and answered my questions about my claim
Insurer: Trupanion
By:
Great customer service people sounded like really cared and your furry friend is in emergency situation and tough financial decisions have to made it’s nice to have empathic person on the other end of the phone.
Great customer service people sounded like really cared and your furry friend is in emergency situation and tough financial decisions have to made it’s nice to have empathic person on the other end of the phone.
Insurer: Trupanion
By: