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Whether over the phone or online chat the Trupanion team is an absolute dream!
Whether over the phone or online chat, the Trupanion team is an absolute dream! They are friendly, personable, outgoing and fast! I was easily able to change my billing date for our boys as our bank is having an outage over my billing period. Quick, easy and so lovely to chat with! Thank you!
Insurer: Trupanion Canada
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You have also taken care of our pet and been so kind.
You have also taken care of our pet and been so kind.
Insurer: Trupanion Canada
By:
All of the things.
All of the things...my entire experience with the medical care has been relatively positive.
Insurer: Trupanion
By:
No full disclosure up front.
Because I received a quote with different pricing and deductibles. Was not told I cannot change it after 30 days until after I signed up unless it is to increase it and can no longer access the quote with different levels. Kind of ridiculous. I should nit bed to get on the phone with anyone. All that should have been disclosed to front and I should be able to view what the options are since I am now in the 30 day period of when I can revise (knowing that after the fact)
Insurer: Trupanion
By:
because trupanion is awesome - always there to help and answer questions
because trupanion is awesome - always there to help and answer questions
Insurer: Trupanion
By:
Knowledgable,Friendly &Efficent Staff
Both Claire and Rachel, whom I spoke with, were very personable, and knowledgeable. Absolutely defined your service well but were not pushy about it.
Insurer: Trupanion
By:
Cathy was very friendly a smile in her voice
Cathy was very friendly a smile in her voice
Insurer: Trupanion
By: