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Call wait time
Will rate excellent once they implement a call back feature so I don’t have to wait on hold for 30 minutes.
Insurer: Embrace
By: Kris Aguilar
Excellent First Impression!
I've not had to avail myself of the actual insurance service; my interaction came about as a result of a technical snafu that occurred while setting up my account. If my first contact with this company is any indication of what to expect, it is top-notch, five-star, outstanding customer service!!! Thank you Lakeisha!!!
Insurer: ManyPets
By: New Customer
I’m very happy with the quick…
I’m very happy with the quick turnaround once a claim is filed. It’s such an easy process. Thank you Pet Partners!!
Insurer: PetPartners
By: Christine Nash
Grateful for Lemonade!
I am so glad I got Lemonade insurance! My pup got sick and my Vet bill was super high. I was able to make a claim and get support with my vet bill quick with the help of Lemonade. I 100% recommend!
Insurer: Lemonade
By: Martine
Great first experience
Very friendly and helpful
Insurer: ManyPets
By: Michael
I am very happy to has Trupanion has insurance for my dog . She just get a Surgery 75% , of the cost was cover . Very rapid response very well service. I Stronger recomend trupanion
My dog is a 12 yrs old , she need to get emergency surgery for her uterus was infected . I am lucky to has this insurance ; everything was cover 75% they was quickly respond very nice customer service. I recommend Trupanion for you peace of mind ☺️🙏.
Insurer: Trupanion
By: Amarilis Landy
For Chloe
Chloe went to vet last month for her back legs. She was having problems getting up and walking. They took x-rays and found that she had torn her ligaments on her left back knee and her right back knee. The left knee the worst. So were looking at a expensive surgeries for her. They will do the left one first but she needs too loose 20 lbs.first. so far she has lost 6lbs. She has a wellness appt.coming up on the April 18th for shots and see how she is doing. Hoping she has lost some more weight. She is on pain medication for her discomfort. Thank you Renata H.
Insurer: ManyPets
By: Renata hansen
Awesome customer service!
I worked with Kelsey who was extremely helpful in explaining the claim submittal process and answering all questions. She walked me through what my first visit will be like and how to submit a claim and even some other questions I had.
Insurer: Pets Best
By: Brittany
Justin Worthington
Justin Worthington helped us make an informed decision to purchase for our 2 pets policies. Was also patient to help me with downloading the program on my phone and computer and answer my questions. Thank you once again.
Insurer: Fetch Canada
By: sheila
Submitted my very first claim and…
Submitted my very first claim and received a response within hours and refund within days. VERY HAPPY
Insurer: Figo
By: Shannon