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Because for last 11 years my dogs and I have been treated very well.
Because for last 11 years my dogs and I have been treated very well.. the service is excellent.
Insurer: Trupanion Canada
By:
Because of the prompt reply to my claim.
Because of the prompt reply to my claim. I faxed the claim on Friday and replies were emailed early Saturday. The 9th.
Insurer: Trupanion Canada
By:
Signing up was a breeze
Signing up was a breeze. So far so good!
Insurer: ManyPets
By: customer
Extremely informative n detailed with…
Extremely informative n detailed with coverage n non coverage. Policies read clear n precise. Contact information easy to access.
Insurer: ManyPets
By: Janis
Friendly agents and peace of mind
This is the first time I had to call an agent for help. She was extremely friendly and helpful. All issues have been resolved. The amount of time it takes to process a claim and get your money is slow, but I am still thankful for it, especially since my puppy is a puppy and gets into things he shouldn’t. Once I get some extra income coming in, I’ll happily add my cats to the insurance as well.
Insurer: Pets Best
By: McCarthy Family
6 months of complaining and nothing has been fixed
The app and website are always down. I've had to submit almost every claim by email or phone. Customer service is terrible. Even when they finally reached out by email to say they'd fixed my account and did it work now, they ignored my response that no, it was still not working. If the company I worked for did not offer Fetch as a free benefit, I would 100% take my business some place else.
Insurer: Fetch
By: Jaime Walker
Extremely satisfied and grateful!
The process to complete and submit the claim into the website was very easy to do. The turnaround time was great and we were overall extremely pleased with our experience. This process could not have been easier, more efficient, or satisfying. Thank you for helping to keep our dog healthy!
Insurer: Pets Best
By: Laura
Wonderful customer service
Terrific customer service! Just joined a week ago and took my adopted cat to my vet for a wellness check up. It was covered under my policy and I got my reimbursement within days! Very happy with service!
Insurer: Pets Best
By: Silvia Gambardella
Excellent service
Have enjoyed FIGO for many years. very easy to work with & prompt payments always. Thank you
Insurer: Figo
By: Rose Chandler