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Trupanion Peace of Mind When You Need It The Most!
Our 7 month old chihuahua named Luna had an unfortunate accident and broke her femur. The only peace of mind we’ve had through this process is having Trupanion to assist us through the process. Our baby Luna had at surgery to repair and place pins in her leg. We completed a pre- approval before surgery on a Tuesday and the very next day she was approved and we planned for surgery that same week on a Thursday. I didn’t have to pay the entire sum of the surgery to the vet. I paid only my portion the day of surgery and the remaining balance was directly invoiced to Trupanion. It was a very expensive surgery and it wouldn’t have been possible if I had not purchased a policy for my baby girl. Also, prior to the surgery I visited urgent care and I submitted a claim for that visit and submitting a claim was incredibly easy. I simply uploaded the urgent care bill and through their user-friendly portal the reimbursement was processed quickly and I received a check the very next week through mail (but I learned that they also have direct deposit). There’s no complicated paperwork. Also, the customer service team was knowledgeable and genuinely caring about Luna’s well-being. They guided me through the process and ensured all concerns are addressed effectively. I must have called them 20 times but they were always so very assuring, patient, and kind. Trupanion’s coverage is fantastic and has made unexpected, costly veterinary bills manageable. I chose the plan with the 500.00 deductible. I highly recommend Trupanion. My chihuahua is part of my family and the best thing I did was ensure she would have accessibility to the best care if needed. You never want any harm to your beloved pet but life has ways to challenge that and having Trupanion for those difficult moments makes a world of a difference. Thank you Trupanion for being an honorable insurance company that you can trust.
Insurer: Trupanion
By: Jocelyn
It's expensive but it's worth it
Website is easy to navigate they are quick on paying your claims no hassle You get what you paid for especially if you have a small dog
Insurer: Figo
By: Paul B
Highly recommend Healthy Paws
I’m so grateful we have healthy paws insurance. Last year our dog needed TPLO surgery and this year a tumor removed. Having pet insurance gives me peace of mind that I don’t have to worry about money and can just focus on my pet. I have had no issues submitting paperwork and the processing time is a few days. Highly recommend healthy paws!
Insurer: Healthy Paws
By: Megan McLean
I would like a better experience when…
I would like a better experience when speaking to your Customer representatives. One person was very difficult to understand on the phone. Another seemed rushed, impatient and did not want to listen.
Insurer: Healthy Paws
By: Susam Martin
Easy to enroll
I was able to enroll in just a few minutes.
Insurer: Nationwide
By: customer
I was very impressed with the welcome…
I was very impressed with the welcome package that included an I.D. tag for recovery if lost. Great addition and congrats for whoever ever thought of it!
Insurer: Trupanion
By: Charlie Watkins
Luka
I’ve had Healthy Paws for about 7 years. I have never had any issues regarding reimbursement for services for Luka. Always prompt payment and would highly recommend Healthy Paws!!!
Insurer: Healthy Paws
By: Cecilia Fagan
CRIMINAL & PREDATORY COMPANY
I've had Healthy Paws on two of my dogs since 2014, they're now both over 10 yrs old. The rate hikes are INSANE, we just went from $350/month to almost $1000/month, with LESS coverage. This company is CRIMINAL. I've had FIGO pet insurance for my third dog and she is OLDER than the two that are with Healthy Paws- we pay less than $200/month for her for the EXACT SAME COVERAGE ($250 yearly deductible, no annual/lifetime limit, 90% coverage) and she's 14 yrs old! What the hell is going on? They really get you because now that my dogs are over 10 and have pre-existing conditions, we can't get coverage elsewhere without sacrificing coverage on their pre-existing conditions, so it's either stay with Healthy Paws and pay outrageous premiums or drop the coverage completely. We'll be dropping. Outrageous and criminal. I'm just sick. If you have a young animal and are considering Healthy Paws, know that the rates they start you at are extremely deceiving and if you plan to keep your policy on your pet for it's lifetime, BE VERY PREPARED BECAUSE YOUR RATES WILL SKYROCKET. My advice- STAY AWAY!
Insurer: Healthy Paws
By: Jen
Everyone was kind and respectful
Everyone was kind and respectful
Insurer: Healthy Paws
By: Jack Fesinstine