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I expected to get a big run around when…
I expected to get a big run around when I filed my 1st claim. I expected it to be difficult.. Instead it was really easy. I just answered a couple of easy questions, Uploaded a couple of documents, and got my claim paid within a couple of weeks. I was very pleasantly surprised.
Insurer: Pets Best
By: Roy Mosley
it was very helpful
it was very helpful
Insurer: Prudent Pet
By: joel gonzales
We had a serious concern ...
We had a serious concern about our puppy and the rep was so friendly, courteous and extremely helpful. by the end of the conversation I felt good about the decision that we made with this insurance company.
Insurer: Trupanion Canada
By: DANIELA WIGHT
I was so happy that your customer…
I was so happy that your customer service representative was able to fill out my application. As a senior and sight as goo as it use to be without an computer knowledge, this was a blessing! Also not sure if that was her title,but she is a winner in my book
Insurer: ASPCA
By: Stephanie Garnett
Your statement in your website…
Your statement in your website advertising about pre existing conditions being covered after 18 months did not match the contract I read after I joined and paid you. I contacted your company about it and have had only vague, runaround answers from Jalisa. I don't feel comfortable and don't feel that I can trust your company if I have problems. I want to cancel my membership and I want a full refund.
Insurer: ManyPets
By: customer
Amazing Pet Insurance Provider!!
We had a wonderful claims experience for our dearest pet dog Spencer Gopalakrishnan with Trupanion.
Insurer: Trupanion
By:
Easy
When I called, the representative was so helpful with explaining things I asked about. Also flexibility in choosing deductible pricing.
Insurer: Trupanion
By:
You guys are great.
You guys are great. Always a quick response. Flawless!
Insurer: Trupanion
By: