223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easiest most stress free experience
The claim was like a live chat format. They asked for the information needed, I provided and literally with in minutes it was approved ! Was so easy and really takes the stress out of the whole situation. So glad I got this insurance for my fur baby!
Insurer: Lemonade
By: Kim
Best Customer Service
I have been so pleased with this service! I got Rocky a few months ago as a 12 week old rescue pup so needless to say I have been at the vet often recently. The customer service team have answered all of my questions efficiently and clearly. I love that I get to communicate directly with a person for my claims and questions. And the refund was deposited in my account so quickly! I'm very pleased with Lemonade and have told all of my friends.
Insurer: Lemonade
By: Torie
Great Service
Love that they offer options to be reimbursed for wellness visits and immunizations. Keeps my pup healthy while also giving peace of mind that she’s covered in case of emergencies!
Insurer: Lemonade
By: Lindsay
Good idea to have pet insurance
Good idea to have pet insurance. "Pet's Best" isn't the ideal spot. It takes to long to get info about the claim (upwards of 21 - 30 days). Sense I have to pay the vet bill in it's entirety, that's too long to wait. Heaven help you if you make a mistake or have a paperwork "SNAFU".
Insurer: Pets Best
By: Dennis
Easy and Affordable pet insurance
So far my experience choosing and filing a claim for my pet insurance has been very efficient! There is an instant messaging system to chat with a representative and it was all complete within 5 minutes.
Insurer: Lemonade
By: Samantha
Great Pet Insurance
Great coverage, constant communication for customer service team, quick response when filing a claim. Easy to navigate website.
Insurer: Lemonade
By: Rob
So Happy I Decided to go with Lemonade
I am very happy I decided to go with Lemonade when I was looking for pet insurance. I have 3 other older dogs and never knew about pet insurance until I reached out to Lemonade for one of my work files. They we so great and helpful, I went to the site and saw they have pet insurance, I had been looking for a while for my new puppy. I used the online application, received an excellent quote right away. Once I decided they we doing to be my insurance. I downloaded the app, which makes it easy to review the policy I chose and there is always someone to communicate with if you have questions. I recently had to use the insurance for my puppy, who had an ear infection. I opened the app and started a claim, it walks you through step by step. All I had to do was take a picture on my phone and upload it. The only issue I had was not with Lemonade, but with my previous vet, who delayed getting my pups medical records to the agent in a timely manner. The agent went above and beyond and made sure he received the information he need, so I would not have to deal with it. Once he received the information from the vet it was under an hour before I had approval, and a complete explanation of the covered items and not covered items. The money was in my account the next day.
Insurer: Lemonade
By: MIchelle
So easy to work with and fast payment!
All the representatives are very professional and helpful. I can’t believe how fast the reimbursement was from the time I filed the claims. Love the claim filing process too, just do it from my phone!
Insurer: Lemonade
By: Lisa
Claim reimbursement
Quick reimbursement- very easy process! Love this company!!
Insurer: Lemonade
By: Loretta
WOW WOW WOW (BARK BARK BARK)
Before I joined Lemonade, I was using Embrace and paying out the butt for standard insurance coverage for things that likely wouldn't happen to my pet (hoped they wouldn't)! The process of signing up with them was highly complicated and I barely understood what I was paying for, honestly. By chance, I took a look at what Lemonade had to offer and holy moly am I glad I did! Not only was Lemonade able to save us significant money per month, but we also saved extra by paying upfront for the whole year! The process was SO EASY and I understood exactly what I was getting, which I didn't think would be possible given my experience with Embrace. NOT ONLY THAT, I signed up for the extra coverage (which was still cheaper than if I had stayed with Embrace), and I get money back on almost every procedure that Quinn gets at her annual exams (fecal test, heartworm test, lyme and leptospirosis vaccine, to name a few). Filing a claim was so easy, I was literally reimbursed the day after Quinn's vet visit and the same day I filed my claim. I'm so glad I joined Lemonade, I'll never leave as long as things remain this good and I will sing Lemonade's praises to anyone who will listen!!!
Insurer: Lemonade
By: Hannah