218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick response.
I like how now the Vet's office can send in the paperwork electronically and I receive a response from Trupanion on my phone within minutes. I like that.
Insurer: Trupanion
By:
I have phoned Trupanion three times today in the space of 15 minutes from Australia.
I have phoned Trupanion three times today in the space of 15 minutes from Australia. Each time the line dropped out. I could not read the PDF attachments sent to me about my claim, through the member portal. Why? Docs were garbled/illegible. I needed to chase-up/phone T to email these unreadable docs. Additionally, this online claim submitted through the T member portal was lost and unable to be located in the system, despite confirmation from Trupanion the claim was received, stating "Our claims team will be in touch as soon as we've opened your claim", which never eventuated. My experience to-date has been unduly stressful and extremely time-consuming, in what appears to be three counts of inefficiency and/or system failures.
Insurer: Trupanion
By:
Good experience.
I have not had experience as of yet. The representative was extremely knowledgeable. Just wish $$$ was less for regular check ups. Also I think the activation fee should have been waived since I was already enrolled in a 3 month trial.
Insurer: Trupanion
By:
Fast and efficient.
I find Trupanion to be fast and efficient in response to claims.
Insurer: Trupanion
By:
helped out quickly and was exactly what I needed
helped out quickly and was exactly what I needed
Insurer: Trupanion
By:
Haven’t really had to experience much with this company so I’m not sure what I think yet
Haven’t really had to experience much with this company so I’m not sure what I think yet
Insurer: Trupanion
By:
Great customer service.
Great customer service.
Insurer: Trupanion
By:
Gloria was very clear & patience
Gloria was very clear & patience
Insurer: Trupanion
By:
For as long as I have had Trupanion they have been at the top if they're game.
For as long as I have had Trupanion they have been at the top if they're game.
Insurer: Trupanion
By:
First time submitting a claim and after a couple of faxes going missing and having to resubmit by "snail-mail" I am waiting to see how it all works out.
First time submitting a claim and after a couple of faxes going missing and having to resubmit by "snail-mail" I am waiting to see how it all works out.
Insurer: Trupanion
By: