224,914+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,914 total


Most selected providers in "July, 2026"

This chart shows the distribution of the most selected pet insurance providers in July, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,413 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 25, 2021

Unreliable

A Spot representative called me days after I signed up, attempting to collect more money from me as their computer made an err by "not charging me the correct amount" based on the address I entered. I NEVER CHANGED MY ADDRESS. My address remained in Phoenix and my dog's vet remained in Tempe. That was a huge red flag. Evidently, Spot is more concerned with nickel and diming me instead of eating the cost and acknowledging their err. I terminated the policy and got a refund from them since I had not submitted any claims by that point.

Insurer: Spot

By: Customer

October 25, 2021

Figo has been a great experience for me…

Figo has been a great experience for me and my dogs. They are easy to file claims and have great customer experience. I am definitely going to them every time I add a new pet to my family.

Insurer: Figo

By: Valerie

Verified October 25, 2021

Trupanion kept her alive.

Rossi was diagnosed with bone cancer about 18 months ago. The prognosis was very poor. She passed quietly yesterday. She easily had an extra year of high quality life with us. Through Trupanion, she received the utmost in care. They had her back through the entire treatment. This was a great burden relieved from the family. The claims system worked directly with the various hospitals. It was very fast. I cannot express how impressed I have been with Trupanion.

Insurer: Trupanion Canada

By: David

Useful
October 25, 2021

I have been trying to cancel my home…

I have been trying to cancel my home policy with Sonnet for over 2 months. They want to see legal documentation to cancel. They have no right to ask for any documentation, they should just cancel the policy as requested. I spoke with Ian in customer support. Nice enough person but not helpful...I would recommend going with Allstate, real people on the phone.

Insurer: Sonnet

By: ContentMediaTV Toronto

October 25, 2021

My claim was denied then accepted

I have wellness insurance for all 3 pets. 3-4 months after getting insurance I got the routine shots for my pets. My claim was denied. I resubmitted it and 2/3 was approved. It’s been a hassle and I still don’t know (3weeks later) if my 3rd claim will go through. All 3 claims were put in the same day.

Insurer: Pets Best

By: M

Useful
October 25, 2021

Pets Best will find any excuse to not payout on claims

Pets Best will use any excuse not to pay out claims

Insurer: Pets Best

By: Mark

Useful
October 25, 2021

Good coverage but re-imbursements are taking too long.

I am fairly satisfied with my insurance but re-imbursement is taking too long.

Insurer: ASPCA

By: Steven

October 25, 2021

Too rxoensive

Costly. I don’t check this email often.

Insurer: Trupanion

By: Sur

Useful
October 25, 2021

Can't say enough good things about Healthy Paws

I bought HP when Maggie was a 6 month old pup. Yes premiums have gone up, just like they did on my health insurance. I attribute the health of my 5 1/2 YO Golden Doodle to a team of great vets including my family vet, BluePearl Speciality Vets and Health Paws. March 2020 Maggie developed IMHA which is an immune system problem where her immune system was attacking her new red blood cells. Transfusions are a top gap measure of which there were 2. Steroids and an IVIg infusion saved her life. Health Paws was there for us. We have another 6 months before she is discharged. She is now healthy and back to her old self. All blood values are NORMAL! There was only one clam they rejected because the FDA classified the IVIg infusion as an experimental treatment even for humans. Costs so far are in excess of $10k.including my out of pocket. Don't regret having gone with Healthy Paws.

Insurer: Healthy Paws

By: Michael

Useful
Verified October 25, 2021

Trupanion has been absolutely amazing to work with and I have recommended them to everyone I know

After my chocolate lab, Milo, ate something he shouldn't have (as labs do) I found myself with a $3,000 vet bill and knew I needed to find insurance for him. I ended up landing on Trupanion and I have to say, it has been an awesome experience. I don't generally write reviews for things but I just had to take a minute to do so because they have been so great. As Milo has needed to visit the vet over the years, all I have to do is take a quick snapshot of the bill (takes less than 5 minutes) and they review the claim within just a couple of days. They pay everything I thought they would and send a reimbursement promptly. They are awesome and I really do recommend them to all my friends&family.

Insurer: Trupanion

By: Ross

Useful

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