154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,226 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
So impressed with reimbursement experience!
My pup had his one year vet visit & I submitted my reimbursement form through the app. It was approved within 20 seconds & the money was in my checking account in 24 hours. So impressed! Simple & easy to complete & submit. I researched so many pet insurance companies and am so glad that I chose Lemonade. Highly recommend!
Insurer: Lemonade
By: Kelli
Website is glitchy
Website is glitchy. Will not upload any of my documents for my claims.
Insurer: ASPCA
By: M.D.
Happy!
Very useful doesn't cost all that much either.. happy to have ASPCA as my dogs health insurance provider.
Insurer: ASPCA
By: Morgan
Great first experience
My dog snorted a foxtail up her nose and lemonade made the claim process simple and paid my claim the next day!
Insurer: Lemonade
By: Adam
Trash
Trash. DO NOT recommend. First, the rate goes up every year and its expensive. Second, so far not worth it. Let me tell you a story. Three years after joining, my dog got really sick, had blood coming out both ends. Spends a week in and out of the hospital. I thought he was dying, but luckily he survived. So I submit my first claim. They deny it with no explanation or message. I have to call customer service. Apparently they want ALL his vet bills EVER to verify that it's not a a pre-existing condition. After three years of nothing. Ok, fine I tell them to go get them. I hear nothing from them. I call again. They did not get the vet bills and their customer service rep threatens to hang up for swearing. Of course I'm mad, I'm spending tons of MY time calling them, trying to get them to do the job I already pay them to do. So I spend more of my time getting all the vet records (he's a rescue, no easy task, would've been MUCH easier THREE years ago when I joined.) They finally process my claim. They're only paying half of a very expensive bill. Turns out "Hospitalization" is covered but not the exam fee? What??? How does that even make sense. Sounds like a way to get out of paying short term hospitalization to me. Not to mention how much time and stress (3 customer service calls SO FAR) I've wasted just trying to get them to do their job. I specifically signed up for them bc I was led to believe they covered the big stuff. I guess not. So if you like being stressed out right after your pet almost dies, having a company implying you're a liar, not getting your money's worth, this is the company for you. Oh! And they also request the vet records because if you don't get that first exam per their requirement, they don't have to pay your first claim, even if you've been paying in. And they will look for it to get out of paying that claim. Scoundrels.
Insurer: Healthy Paws
By: Audra
This company is a FAKE
This company is a FAKE. They just going to take your money and not help out with nothing. The staff is annoying and they have 0 patience. Theyre policy makes no sense, they dont cover nothing. Even though it states that the insurance covers accidents it DOES NOT. My cat died and they didnt even listen to what we had to say they just shut us down and said they cant help us. Totally would not recommend, do not make the same mistake as me. Find a better insurance company for your pet
Insurer: Embrace
By: Niazi Hoxha
I am thrilled to have ASPCA PET…
I am thrilled to have ASPCA PET INSURANCE!
Insurer: ASPCA
By: Marilyn
It takes too long for claims to be done…
It takes too long for claims to be done and even longer to receive the check.
Insurer: ASPCA
By: john tucci
EMBRACE IS INSURANCE FRAUD
YOUR DOG BETTER NEVER GET SICK AND BE 1000% healthy for the rest of their life, NOT EVEN WORMS! Nothing is covered! ANYTHING AND EVERYTHING IS A PREEXISTING CONDITION AND WONT GET COVERED. So example basically, if your dog is totally fine and pulls a muscle from running around one day, they will deny your dog coverage as PERMANENT PREEXISTING ILLNESS AND WILL NEVER, REPEAT NEVER, cover any claim from there on out. DO NOT GET EMBRACE. On top of that, they make you pay over $500 TO CANCEL THE INSURANCE! I’ve spent twice the amount of money paying for insurance AND paying for medical expenses that aren’t getting covered bc of the damn “insurance”. You are better off just putting away $80 a month into your own savings account and using that money later bc you will be spend TWICE the amount paying for insurance that WILL NOT COVER OR REIMBURSE YOU and you still to pay the vet bills bc the insurance won’t cover it. My biggest regret ever. The positive reviews is false advertisement as they are posted by the employees themselves. I was told not to go to Embrace but I did it anyways and it’s cost me over $1,500 bc I got Embrace when I could’ve just paid the $300 vet bills myself and be done with it. With Embrace, you are OVERPAYING. They lead you to believe you are doing the right thing by having coverage but it’s worthless bc they deny all claims. DO NOT GET THEM. IM REPORTING THEM TO BBB FOR INSURANCE FRAUD. YOU ALL ARE FRAUD AND YOU KNOW IT OR THERE WOULDNT BE SO MANY NEGATIVE REVIEWS. I will be reviewing EVERY negative review Especially the preexisting claims bc THERE SEEMS TO BE ALOT OF THEM WHICH IS A HUGE RED FLAG FOR FRAUD. I will personally REVIEW each one and file a formal complaint against you guys with your own customer experiences as proof.
Insurer: Embrace
By: Alex