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Temporary exclusions become permanent
We use Embrace for our cats. It has covered our older cat that had hyperthyroidism well, but beware of previous conditions. They have “temporary exclusions” which they say will go away after a year, but they have refused coverage on these conditions even after the temporary exclusion has expired. This has been the case with elevated liver enzymes, conjunctivitis, and upper respiratory infections for both my older cat and my two one year old cats. This might be the norm in the industry, but I find their advertising of “temporary exclusions” underhanded and dishonest.
Insurer: Embrace
By: Casey
Great Experience
Justin was extremely helpful answering all of my questions. He got my new baby all set up with coverage that was suitable for her needs.
Insurer: Fetch
By: Brenda Marie
very disappointed
very disappointed, I been a customer for 6 years, my dog is 6, I knew the plan would go up each year, for the 2021 year it was 42.09, for Jan. and Feb ot was 42.27, now my bill for March is 72.47, an increase of 30.20. I am retired on fixed income that increase is way to much, just remember when you first get the insurance its not to bad but every year it will go up, my dog is ony 6 years old by the time he reaches 10 years old it could be over a 100.00 amonth
Insurer: Fetch
By: Rich Kehl
Used the preventative care coverage
Used the preventative care coverage, to get Daisy Mae her puppy vaccinations. Everything worked just as advertised, and our refunds came in quickly and easily to our bank account.
Insurer: Pumpkin
By: Scott Huntley
Pumpkin's coverage is good
Pumpkin's coverage is good, and they process claims quickly...usually within a week. It's easy to file claims online.
Insurer: Pumpkin
By: Mindy
Day 1
Day 1. After months of company comparisons we chose ManyPets because of 1)cost of the basic plan 2)the coverage for both accident and illness 3)google/customer/and other well known site reviews. We look forward to not having to use the plan but having ease of mind. We plan to share our researched choice with friends.
Insurer: ManyPets
By: Customer
Affordable insurance
Plans are affordable, staff is professional, website/app is easy to navigate and reimbursement is right at your finger tips!
Insurer: ASPCA
By: BRIAN GERMAN JR
Cant use benefits at all
My cat is in the ICU and I cant even use my benefits until may. I had to pay an outrageous down payment to keep my cat alive and I cant even be reimburst for this for another two weeks when the emergency is happening right now. If I paid for the insurance I should be allowed to use what I paid for when I paid for it. I wouldn't have gotten the insurance if that were the case. You guys are ridiculous
Insurer: ASPCA
By: Dee
Wonderful customer service
I adopted a dog and 30 days of free insurance came with the adoption. My new dog became critically ill about three weeks later. I was able to get emergency care for him without stressing about the cost. Unfortunately, he died but I was able to know that I did everything I could for him. Trupanion covered his veterinary expenses promptly and treated me with great kindness through that process, including sending me a condolence card. I highly recommend them!
Insurer: Trupanion
By: Deborah Case
Awesome service
Submitted the claim, not even 24 hours later it was processed. It was a smooth process, no issues or problems. Wish my own insurance went as quickly as my pups did
Insurer: ASPCA
By: Shawna Margaret