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So helpful!
Pets Plus Us was so helpful when Clarence had a trip to the emergency vet! The claim was detailed and helped me understand how much was covered (the majority of his visit) and the customer service reps have been so kind and caring whenever I phone. Knowing that I would pay any amount to keep my cat happy and healthy, having Pets Plus Us means knowing my love for my pets isn’t going to break the bank.
Insurer: Pets Plus Us
By: Chelsea
We haven't had a claim yet
We haven't had a claim yet, but the price is very competitive.
Insurer: ManyPets
By: kennylugenia Adams
Claims were very easy and simple
Claims were very easy and simple. You are kept up to date via email and text for updates. I had no issue. Great service. I had them for all my pets. Very helpful when one of my dogs was going through his issues.
Insurer: Fetch
By: ROSELYN
TurnROUND TIME IS SO GREAT!!!
TurnROUND TIME IS SO GREAT!!!
Insurer: Pets Best
By: Xochitl Moya
(Canada) 40% jump in premium cost
(Canada) I echo others on the topic of this year's review. I contacted Fetch to discuss the 40% jump ($59-->$83) today in my premium. In 2021, $59. In 2020, $54. 6-year old dog. No health issues. I have been a customer for 3 years. Never missed a payment....never had a single claim. Not one. Yet, a 40% increase, hey, no problem. When I spoke to customer service all they said was 'yeah, that's the new plan cost now for your policy now'. I asked why the jump? They said, 'that's the cost now for your dog and policy'. I asked - am I getting more coverage? She said, 'no, that's the same coverage now.' It seems ever since the company was purchase, everyone is getting gauged. I have already contacted Trupanion. They have provided a quote that is based on the cost of vet care and does not have a max payout (which is their business model). I asked that they call me back to revert this cost. I don't think they will, nor is it in their interest. It's really up to AXIS Reinsurance Company (the underwriter). A real shame. They really had a good and fair service (an increasingly tougher way to describe insurance companies, these days). My guess is the cost-benefit assessment done by their analysts which concluded that the company will lose policy holders (like me and others), but still see a much higher return when forcing existing customers to pay 30-40% year over year.
Insurer: Fetch Canada
By: David Malinowicz
Regina B was super helpful getting my…
Regina B was super helpful getting my multiple policies squared away, and saved me a bunch of money on my premiums!
Insurer: Fetch
By: Stacie
Our dog just had surgery and the claim…
Our dog just had surgery and the claim was processed within 24 hours. More importantly the customer service is outstanding. I wish they covered preventative but knowing he is covered with unexpected illness gives us peace of mind.
Insurer: Trupanion
By: Zeus’s mom
Always excellent service No regrets
Always excellent service No regrets , that I have this policy!
Insurer: Pets Best
By: Joanne Centola
Investing in Pumpkin pet insurance has…
Investing in Pumpkin pet insurance has been the best decision yet! The customer service representatives were always professional, friendly, and answered all my questions before I signed up. My claims are reimbursed within one business day and submitting them online has been a breeze. Highly recommended!
Insurer: Pumpkin
By: customer
My dogs are new to Figo Pet Insurance
My dogs are new to Figo Pet Insurance. I submitted the first claims for them, both routine exams, heartworm test and vaccinations. Figo had the claims reviewed and paid within two days! I'm happy with the payments I recvd so far and certainly happy with the speedy service! So far it's been great!
Insurer: Figo
By: Julie