154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 21, 2022

So helpful!

Pets Plus Us was so helpful when Clarence had a trip to the emergency vet! The claim was detailed and helped me understand how much was covered (the majority of his visit) and the customer service reps have been so kind and caring whenever I phone. Knowing that I would pay any amount to keep my cat happy and healthy, having Pets Plus Us means knowing my love for my pets isn’t going to break the bank.

Insurer: Pets Plus Us

By: Chelsea

Useful
Verified April 21, 2022

We haven't had a claim yet

We haven't had a claim yet, but the price is very competitive.

Insurer: ManyPets

By: kennylugenia Adams

April 21, 2022

Claims were very easy and simple

Claims were very easy and simple. You are kept up to date via email and text for updates. I had no issue. Great service. I had them for all my pets. Very helpful when one of my dogs was going through his issues.

Insurer: Fetch

By: ROSELYN

April 21, 2022

TurnROUND TIME IS SO GREAT!!!

TurnROUND TIME IS SO GREAT!!!

Insurer: Pets Best

By: Xochitl Moya

April 21, 2022

(Canada) 40% jump in premium cost

(Canada) I echo others on the topic of this year's review. I contacted Fetch to discuss the 40% jump ($59-->$83) today in my premium. In 2021, $59. In 2020, $54. 6-year old dog. No health issues. I have been a customer for 3 years. Never missed a payment....never had a single claim. Not one. Yet, a 40% increase, hey, no problem. When I spoke to customer service all they said was 'yeah, that's the new plan cost now for your policy now'. I asked why the jump? They said, 'that's the cost now for your dog and policy'. I asked - am I getting more coverage? She said, 'no, that's the same coverage now.' It seems ever since the company was purchase, everyone is getting gauged. I have already contacted Trupanion. They have provided a quote that is based on the cost of vet care and does not have a max payout (which is their business model). I asked that they call me back to revert this cost. I don't think they will, nor is it in their interest. It's really up to AXIS Reinsurance Company (the underwriter). A real shame. They really had a good and fair service (an increasingly tougher way to describe insurance companies, these days). My guess is the cost-benefit assessment done by their analysts which concluded that the company will lose policy holders (like me and others), but still see a much higher return when forcing existing customers to pay 30-40% year over year.

Insurer: Fetch Canada

By: David Malinowicz

April 21, 2022

Regina B was super helpful getting my…

Regina B was super helpful getting my multiple policies squared away, and saved me a bunch of money on my premiums!

Insurer: Fetch

By: Stacie

April 21, 2022

Our dog just had surgery and the claim…

Our dog just had surgery and the claim was processed within 24 hours. More importantly the customer service is outstanding. I wish they covered preventative but knowing he is covered with unexpected illness gives us peace of mind.

Insurer: Trupanion

By: Zeus’s mom

April 21, 2022

Always excellent service No regrets

Always excellent service No regrets , that I have this policy!

Insurer: Pets Best

By: Joanne Centola

Verified April 21, 2022

Investing in Pumpkin pet insurance has…

Investing in Pumpkin pet insurance has been the best decision yet! The customer service representatives were always professional, friendly, and answered all my questions before I signed up. My claims are reimbursed within one business day and submitting them online has been a breeze. Highly recommended!

Insurer: Pumpkin

By: customer

Verified April 21, 2022

My dogs are new to Figo Pet Insurance

My dogs are new to Figo Pet Insurance. I submitted the first claims for them, both routine exams, heartworm test and vaccinations. Figo had the claims reviewed and paid within two days! I'm happy with the payments I recvd so far and certainly happy with the speedy service! So far it's been great!

Insurer: Figo

By: Julie

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