209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot reimbursement
Spot Insurance paid the reimbursement as promised in 7-10 days. It was very easy to submit the online claim.
Insurer: Spot
By: Tammy Maida
Nationwide shouldn’t be taking payment…
Nationwide shouldn’t be taking payment for insurance if I don’t have insurance for my pet for 3 business days. It wasn’t transparently communicated that I have to wait for approval before I have insurance for my pet.
Insurer: Nationwide
By: Samantha
Fast payout on my claim!
Fast payout on my claim!
Insurer: Spot
By: Tammy Davis
Seamless Experience!
This is my first time ever having pet insurance so I wasn't sure what to expect here, but my experience was nothing short of the best! I submitted a wellness claim for my pet on 11/14 and it was processed within 2 business days on 11/18. Compensation was given on 11/24, 4 business days after the claim was completed. PetsBest was diligent when informing me about the process from start to finish. I couldn't be more pleased. Thank you for the seamless experience!
Insurer: Pets Best
By: TAMARA
Best Pet Insurance!
My pet has been insured with Healthy Paws for 11 years and I always have a great experience with them. Submitting claims is very quick and easy. They reimburse me within 2 to 3 days. They cover everything stated in my policy with no issues. I will always use Healthy Paws for my pets.
Insurer: Healthy Paws
By: Margaret Scarola
Premiums/Reimbursement/Deductible
I signed up with Healthy paws in 2012 for my two dogs with $250 deductible and 80% reimbursement. It was a great company until this year. I only have one dog now who is over 13 years old. My premiums have gone up alot in the last few years. My premiums change every December. In December 2023 it was 242.14. In December 2024 it went to $363.21. For December 2025 not only will it be raised to $411.54 but I am no longer eligible for the $250 deductible and 80% reimbursement. It will be $500 deductible with 70% reimbursement. Is this because I have an elderly dog? Earlier this year I had over 5 claims that did not process although they were submitted on the website which I had done for years. I had to speak with a Customer Liaison Manager to find the claims and process them. Soon after there were 3 more claims that were not processed and once again I had to speak to a Customer Liaison Manager to find the claims and process them. Healthy Paws also changed how payments are made. I always used a credit card. Now if you use a credit card you will be charged 2.99%. I asked if I could pay directly online through my bank as I do my other bills. I was told that was not an option. If I didn't want to pay a fee the premium would need to come out directly from my savings or checking account. Every time a company gets sold the customer is on the losing side. Don't sign up with Healthy Paws.
Insurer: Healthy Paws
By: None
The agent knew what she was doing
The agent knew what she was doing, knew the insurance product and what was covered in the various options, answered all our questions, and was extremely pleasant.
Insurer: Nationwide
By: Cecilia Vaniman
So fast and userfrendly!
So fast and userfrendly!
Insurer: Nationwide
By: Carolyn