219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Attempting to file first claim and not happy with the process
Have had Figo for 1.5 years and am filing my first claim. I tried to do this on their website, went through all the steps only to get a message that the claim could not be processed and to call a phone number. Tried again with the same result. Now I'll be waiting on them to call me. So far this reeks of some slimy tactics to try and make filing a claim more difficult to discourage people from doing it. You can't start to fill out a claim and save it- i.e. if you input the date, fill in the details of what happened, and have your invoice but not notes from the vet yet, you can't save any info you have uploaded- you have to do the entire thing later when you have all the documentation. So far I'm frustrated and not impressed at what should be a simple, straightforward process.
Insurer: Figo
By: Keri
Trupanion has been excellent for my dog Brady.
Trupanion has been excellent for my dog Brady. Now a companion for Brady, named Diotima, I feel very confident bring her under a Trupanion policy.
Insurer: Trupanion Canada
By:
Recent sign up. Good process overall
The process was seamless and the I formation clear. Two things, though: The website is not super mobile friendly. I could not set up my password, the sign up link did not work. I had to go on a desktop. The quotes email were a bit excessive, especially that I had noted that we would be adopting our dog at a specific date. As such, I could not start my policy before then.
Insurer: Trupanion Canada
By:
True believer in Trupanion pet insurance
I chose this rating because my daughter Amelia Valiquette, has saved so much money on her vet bills for her 4 cats and my cats are my family and I'd do anything for the people I love and I'd be a bad cat mom if I didn't do everything I could to help my fur babies
Insurer: Trupanion Canada
By:
Best care ever!
I can’t express how much I love Trupanion. It’s reassurance and comfort to know my precious fur babies are receiving the best care.
Insurer: Trupanion Canada
By:
So far so good
Good so far. Hoping to continue with the positive experience.
Insurer: Trupanion Canada
By:
Lifetime security!
Your lifetime policy. Seemed very straightforward. Highly recommended by Veterinarians
Insurer: Trupanion
By:
Proud Cockapoo Mom
Very helpful and knowledgeable customer service representative.
Insurer: Trupanion
By:
They offer vet direct pay and have always had expedient customer service.
They offer vet direct pay and have always had expedient customer service. Hannah was also great and answered my questions quickly and got my premium cost back to within my budget.
Insurer: Trupanion
By: