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Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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SO happy with this insurance!
When our little rescue girl, Bambi, came to live with us, I knew I wanted to get health insurance for her. I spent several hours researching companies & policies. I decided on HealthyPaws because they offered coverage for non-tradiional treatments as well as conventional ones, and they use part of their profits to support animal shelters. In the almost 4 years since taking out the insurance, HealthyPaws has been terrific. They are responsive to inquiries & reimbursement is very quick, usually within a week of the claim being submitted. The app is easy to use & the web site offers a very complete & up-to-date picture of the history of my girl's treatment submissions. I have no hesitation in recommending HealthyPaws to anyone looking for insurance for their pets & have recommended them to several friends, all of whom are just as happy as I am with their coverage & service! Thanks HealthyPaws for helping me take good care of Bambi!
Insurer: Healthy Paws
By: Ellen
Trupanion Rocks!
Trupanion has been absolutely wonderful. I highly recommend this insurance. They are very quick with their payments. I’ve had them almost 9 years and have never had a problem. Do yourself a favor and get Trupanion.
Insurer: Trupanion
By: Peggy
Over the moon happy with this Ins.
Could not be happier with this Ins. I have referred my whole family and friends
Insurer: Trupanion
By: Donna
Very easy to use interface and FAQ is…
Very easy to use interface and FAQ is incredibly informative. Uploading invoices & receipts is a breeze and claims are processed in an efficient manner. Would recommend setting up the direct deposit if able. Overall a great service and the best insurance company I've ever dealt with. If i could give more than five stars i would.
Insurer: Pets Best
By: Charlie S.
Policy date Aug 12
Policy date Aug 12, 2021. Coverage starts Aug 26, 2021. Renewal should be Aug 26, 2022. If it were Aug 12, 2022 then I would be paying for 351 days of coverage not 365 days of coverage. No a major deal breaker but not equitable.
Insurer: Spot
By: Morris Chubb
Poor Communication, Poor Claims Coverage
Extremely poor communication. Would just send rejected claim after rejected claim, leaving 14k from an extended sitting in limbo for months before rejecting a claim. I would have to call weekly (waiting 1-3 hrs on hold on their phone line because there is no email or chat communication...) and then go through 3-4 reps to get the status of my claim(s) and argue myself why the extensive evidence provided by my vet for my cat's medical records. I have paid over $50 per cat per month and honestly have had less than $400 of over $20k of claims covered over the years. My visit with the vet prior to the insurance kicking in had a complaint of vomiting on the record, which has lead to rejections of health claims ranging from liver infection to (I kid you not) a torn claw. I know you have to fight insurance frequently to get coverage but even the process to get a claim status is extremely time consuming and painful. The app is also very poorly written, buggy and crashes frequently, resulting in duplicate claims or missing information on claims which is another 2-3 hrs of waiting in a phone hold line to fix.
Insurer: Pets Best
By: K
I highly recommend Trupanion
Trupanion has come through for me many times. I submitted my claims and 2 days later I'm paid! I highly recommend them. Having pet insurance gives you peace of mind so that you will never hesitate in getting the best of care for your cherished furbaby.
Insurer: Trupanion
By: Vita
HORRIBLE COMPANY!!!
If I could give this company 0 stars, I would! This is a horrible money sucking organization. I had this insurance for all 5 of my pets and have been paying a total of $1650 since October 2020. I submitted 2 claims in that time period. One of which was denied because they don't cover preventative health care or well check ups. The other, I just learned this morning, was approved but put towards an annual premium so I got nothing back. This new premium amount came out of nowhere and this company scammed me out of $1650. I canceled and will be taking my business elsewhere. I dont pay for premium health insurance for myself or my kids thinking, " ok, they are only half covered, so they'll get half care". I pay the money, I expect full care for my family. Why would it not be the same for family pets. I am very upset 😡 with this organization. SAVE YOURSELF AND YOUR PETS FROM THIS COMPANY. THEY WILL DRAIN YOUR WALLET AND GIVE NOTHING BACK!!!!
Insurer: Healthy Paws
By: Brittany R
⭐️⭐️ ⭐️ ⭐️ ⭐️
Staff was very helpful and friendly! Thank you
Insurer: Sonnet
By: Nicole
We have five beautiful Labs
We have five beautiful Labs. The oldest is 12 years old in his life he has been through a splenectomy benign, and a survivor of cancer twice, and he is doing well. Trupanion has been there for us not only with their best coverage but also the fact that they take care of everything so we can focus on our pets getting well. I feel comfortable having them on my side. Thank You Trupanion for the health of all our pets!
Insurer: Trupanion
By: Susan