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Affordable coverage, easy claim form, & always payout
The coverage is affordable, the customer service has been excellent, claims are easy to make, and they have covered our unexpected medical bills without any conflict. Very happy with our service!
Insurer: ASPCA
By: Tony B
Easy and Fast
Reccomand this insurance. They were quick to review the claims and email to check on the pet that just had surgery. They also covered the cost of the procedure as stated by their policy.
Insurer: Healthy Paws
By: Cecilia
Love this location
What a great knowledgeable veterinarian. All my concerns where answered. The people are very nice. Hreat service. And for my puppies treatment went smooth and quick.
Insurer: ASPCA
By: Ramona Comprindo
I wish I could enroll multiple pets…
I wish I could enroll multiple pets online. Thank you!
Insurer: ManyPets
By: Javier
Was easy to apply but my page froze…
Was easy to apply but my page froze before I could sign in .
Insurer: ManyPets
By: customer
Very Good Coverage, Price, and Customer Satisfaction
I have to say that I am impressed so far with Lemonade. They were the cheapest for the same coverage over other insurances I've looked at. Everything is easy to understand and the process for filing a claim is simple once you get use to it. I've had a very positive experience with Lemonade and have no complaints.
Insurer: Lemonade
By: Brenden
Transparent, sensible review
Here's my feedback/review after 360 days using this pet insurance. If you're searching for pet insurance right now, like I was doing a year ago, Pets Best offered pretty comprehensive coverage for a dog older than 5 y/o. Unlimited annuals, 500 deductible (reasonable), 80% co-insurance - all for $60 a month(2021). I thought, ok, let's go with that. Half way through the year my dog had an illness I wanted to have checked. After roughly a month since I submitted a claim they, took that out of the deductible so I paid out of pocket - around $300. A few months later another thing came up with my dog, minor accident playing at the park resulting in a paw injury. Went to the vet, had her patched up and then submitted the claim. Again, took forever and finally got a response that I had successfully reached the deductible. No reimbursement. By then I was out of a year's worth of insurance plus the out of pocket expense to go to the vet. No return yet. I figured since my renewal was coming soon, I would continue with them hoping that claims would be faster now that there was a history. All of a sudden, a letter comes in the mail. Premium goes up by $20 starting the new policy year. Now they want to charge $80 for the same amount of coverage. The reason: "premiums in my area are up because of rising vet costs". I was honestly giving them the most patience and trying my best to not have to go to another insurer. I tried to get a good answer as to why they would increase my premium by that much if none of the claims I submitted resulted in a pay out. I asked to reduce the premium but the best they could do was to offer to reduce coverage or increase the deductible. Closing thoughts: After a lot of research, I'm moving on to another policy. Pet insurance in general is a big scam and these companies are charging higher fees each year while also avoiding payouts with loopholes. Unfortunately this company missed the mark by jacking up the prices by a significant amount to loyal customers and to me, that means they are ok without my business. I've chosen a new policy and will be cancelling my PetsBest policy before it renews at the end of the month.
Insurer: Pets Best
By: Dave
Great service, super easy to use!
Super helpful staff and great coverage- would recommend.
Insurer: Lemonade
By: Amanda
Trupanion Violated Contract
I signed a contract with Trupanion. Two months later, they emailed to say they had made an error on their part and I owe them more money every month. I explained that we had a signed contract. They didn't care. Any company that breaks a contract is not one I trust.
Insurer: Trupanion
By: Donna
Makes Insurance Easy
I absolutely love Lemonade. I use them for my apartment renters insurance and my pet insurance. It is so easy to set up a policy, the rates are super fair, the app is user friendly. I had to file a claim last week for my cat Walter. The app walks you through it step by step. Within 10 minutes my claim was filed and in a few days the $ was in my account. Really love their services!
Insurer: Lemonade
By: Erica