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Pet parents across the U.S. and Canada have left over 218,809 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I rely on Trupanion for the needs of my…
I rely on Trupanion for the needs of my two rescue dogs, and they so far haven't failed me. They always have had excellent customer service and claims are made very easy. Also, when I call for assistance or have questions on matters they are friendly, considerate and knowledgeable. All in all, that's FIVE stars!!
Insurer: Trupanion
By: Jeff Daniels
Easiest transaction ever…….
Easiest transaction ever. Pleasantly surprised with Trupanion’s amazing customer service. Communication was fabulous, never did I have to wonder where we were in the processing phase of claim. Be it by email, text or phone call, Trupanion kept me informed. Such an easy, fast, low stress experience. Thank you!
Insurer: Trupanion
By: Jacqueline Koprowski
I would not give these people a dime…
I would not give these people a dime for pet Insurance. After being with Trupanion for 7 years and 32000,00 dollars later they would not cover my dog's first ever claim. At first it was a success and I would have highly recommend them bei g they were there for my first dog, but after 7 years of dedication to their insurance for my pets and thousands of dollars later I sent in a claim for I e of my dog's who by the way I never sent in any big claim on her just odd medication and little thing's but when it came down to a big claim they refused my claim. Now I knew I was covered being it was in my claim but I thought I better call just to check make sure it was correct. Well according to my records and theirs I was. So I sent my first claim in and they refused it and when I confronted them on it they would not even consider covering my claim, I was a bit angry and disappointed with their desision and how they handled the whole situation so I decided it was time to cancel and find a new and better company. You would think after 7 years and 32000,00 later they would cover 500.00 dollars worth but nope they didn't and to top it off I praised them up and told everyone I knew about them and I am well known in the animal industry let's just put that out there as well. Well I am sorry now and they also decided to put my rates up to 80.00 within 3 months for both animals I had covered and kept going up and up. Another fault in their behalf.
Insurer: Trupanion Canada
By: Sharon Foster
Have been using trupanion for 9.5…
Have been using trupanion for 9.5 years. Have a policy for all three of my dogs. The customer service is top notch, the ease of submitting a claim has only improved over time. I have also submitted for pre-approval before one of my dogs had surgery and the approval was completed and approved in less then 24 hours. That’s faster then human insurance. It’s nice to know that I have this company on my side when I need them. I have never been denied a claim and it’s always quickly handled and money deposited in my bank account in a very timely manner.
Insurer: Trupanion
By: Melissa Wilson
my initial quote was fast and…
my initial quote was fast and reasonable. Rate that I can afford. Site eaasy to navigate
Insurer: Sonnet
By: Jo Ann McPhee
Prompt efficient help
Prompt efficient help. Very fair prices! Quite pleased I chose Sonnet
Insurer: Sonnet
By: Atfan
I contacted Sonnet using the chat…
I contacted Sonnet using the chat function and spoke with Michael, who was prompt and polite in his replies and answered any questions I raised
Insurer: Sonnet
By: Edward
Highly recommend!
Trupanion has made Zeus's heart problem a lot less stressful. Always a pleasure. Thank you.
Insurer: Trupanion Canada
By:
Bon service à la clientèle
Très simple pour s'inscrire. Même quand le site a eu des problèmes pour compléter la transaction, la personne que j'ai contacté pour finaliser le tout a très bien répondu à mes questions.
Insurer: Trupanion Canada
By:
Mon avis
Service excellent et accueillant
Insurer: Trupanion Canada
By: