219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't Expect to Have Anything Covered, or to Hear Back in Any Time Frame
We have had Pet's Best for ~1.5 years and have made 3 claims thus far for our puppy the same age as the policy. At this point, I have no clue what Pet's Best actually covers and beginning to ask myself why I even have insurance through them. It takes over 6 weeks to get a claim through! During that time, no communication of the status, even if you try to reach out. When the claim finally goes through, the explanation of what was covered and what wasn't is abysmal, not to mention the fact that they cover next to nothing. 3 claims and they have covered ~10% in total. We have the BestBenefit - Unlimited Annual Limit and the EssentialWellness coverage. In our pup's annual check-up and vaccination, they did not cover the Influenza, Bordetella, Borrelia (Lyme) or Leptospira vaccines. At this point I'm paying Pet's Best to file claims and tell me more than half isn't covered.
Insurer: Pets Best
By: Shaun
As good as it gets
Our four year old German Shorthaired Pointer has been insured with Healthy Paws since the beginning and I must say, they are good. He had to undergo a bronchosopy and CT scan recently and Healthy Paws was great about paying their portion to our vet very quickly. Other claims, that we pay for out of pocket and are reimbursed for, are reimbursed usually within 24h. Much better insurance experience than I've had with homeowners or car or health.
Insurer: Healthy Paws
By: Kate
Embrace is amazing on EVERY level.
We decided to get pet insurance upon our purchase of a new puppy. Our older dog had passed away, after suffering a lingering illness, and the expense of her care until she passed was daunting. One never knows when or if you will need insurance, but the peace of mind alone is worth it. As fate would have it, my 18 month old dog ended up needing emergency bladder surgery and we were able to utilize our pet insurance for the first time. Our bill was over $2,400 and after our deductible, Embrace paid the entire claim....no questions asked. WHAT A RELIEF! After our pup came home we ran into a few medical issues late on a Friday night and found out that Embrace offers a "Vet on call" service! We were able to request a call back and in less than 10 minutes, we were on the phone discussing our concerns with the Embrace Veterinary doctor. I can't say enough good things for Embrace's service, claim processing, phone app and ease of use. Would most DEFINITELY recommend them to anyone looking for pet insurance!
Insurer: Embrace
By: Carla
Great service and different options for…
Great service and different options for deductibles!
Insurer: Trupanion
By: Tina Small
I haven’t had any reaction with the…
I haven’t had any reaction with the company yet so I can’t give you any kind of a data
Insurer: Prudent Pet
By: Steven Carroll
We enjoy Trupanion’s terrific customer service.
We enjoy Trupanion’s terrific customer service. I am choosing the score of 8 because we find the premiums to be quite exorbitant and they keep increasing without rhyme or reason. So while we enjoy the customer service, the product is very expensive.
Insurer: Trupanion Canada
By:
Was a great experience when I called great service received
Was a great experience when I called, great service received
Insurer: Trupanion Canada
By:
Very helpful at times of stress
Very helpful at times of stress
Insurer: Trupanion Canada
By:
Very friendly personable and tried to answer all my questions completely
Very friendly personable and tried to answer all my questions completely
Insurer: Trupanion Canada
By:
Un plan d’assurance simple et un personnel compétent et dédié à leur travail.
Un plan d’assurance simple et un personnel compétent et dédié à leur travail.
Insurer: Trupanion Canada
By: