209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good reimbursement but takes a long…
Good reimbursement but takes a long time.
Insurer: Fetch
By: Judy
Fast reimbursement!
Your response to my claim was very fast! I thought you did a great job staying true to what you said about the reimbursement.
Insurer: Fetch
By: Kevin McQuaid
Our first experience with pet…
Our first experience with pet insurance. Glad we made the decision to insure our two kittens as one incurred a serious issue requiring weekend emergency surgery. Claim process was straight forward and completed in 2 weeks by direct deposit payment. No surprises and customer service personnel are excellent.
Insurer: Pumpkin
By: CJ
Beware of Price Increase & Coverage Decrease
The first year of coverage is okay. However, expect them to decrease coverage at renewal while they also increase the monthly premium. You can never increase coverage. They don't tell you this clearly when signing up. I would steer clear of these guys. Check out AKC. They have much better coverage their pre-existing exclusion is only for 365 days. After that those conditions are covered. You can switch to them and then drop Fetch,
Insurer: Fetch
By: Brian M.
Healthypaws has made this journey the…
Healthypaws has made this journey the last 6 months so much easier, especially when our vet sent us to a specialist. Pets are family and we do what we need to do for them.
Insurer: Healthy Paws
By: Lisa Bitler
Insurance claim
This insurance company was very easy to deal with. The APP is user friendly. Easy submission for pre-approval and submitting the claim was just as easy. The turn around time from claim to payment was impressive.
WORST PET INSURANCE COMPANY EVER. STAY AWAY.
I am absolutely done with this endless incompetence. This keeps happening, over and over, and I am sick of chasing you to fix a problem that should have been handled correctly the first time, MANY, MANY YEARS AGO. Your so-called “support” is a nightmare—delays, excuses, and complete ineptitude at every turn. Fix the damn problem already! I will continue to make my situation known to others, showing just how inept you all are. Customers deserve solutions, not endless frustration. Enough is enough. Your repeated failures are unacceptable, and your negligence speaks volumes. This is beyond infuriating. Mic. Drop.
Insurer: MetLife
By: Corey
Simple and Clear
Easy, online enrollment. Clear explanation of benefits.
Insurer: MetLife
By: Stephanie Rando
Great Customer service
Customer service rep promptly answered my call and all my questions and sent me information I requested.
Insurer: Pumpkin
By: LAB
Good and great on the price
Good and great on the price
Insurer: Nationwide
By: Kimberly Skaggs