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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Stuck with decreased coverage for 10 year old dog
Update 4/13: I just spent 20 minutes on the phone with Healthy Paws, as requested in their reply. It was a pointless waste of time, the final answer was "tough luck, just suck it up”. I used to be very happy with this company, but over the 22 years my dogs have been insured with them the company has changed. I was informed that the coverage for my 10 year old dog has been reduced from 80% to 70% with an increase in deductible from $250 to $500. I am very angry about this, they used to claim that premiums did not increase due to age. They no longer claim that. In fact, new policies for dogs 6 years of age or older have no option other than the 70%/$500 they’ve changed my dog to. They still pay claims promptly but it’s obvious they’re trying to get out of the pet insurance business. They used to be an independent company, since they were acquired by their underwriter Chubb the only thing they care about is profit. If you’re looking for pet insurance, stay away from Healthy Paws.
Insurer: Healthy Paws
By: Barbara D
Everything was easy to complete.
Everything was easy to complete.
Insurer: MetLife
By: Genola Johnson
Super Easy and Fast!
Always wonderful! Super easy and fast claim process. Reasonable pricing. Saved us many times! Thank you very much!
Insurer: Healthy Paws
By: Kevin Pih
He was awesome
He was awesome! He truly cared abourt my reason fior calling, took time to researxh and provide correct information...exemplary customer service...great job!!
Insurer: Fetch
By: Amichael Campbell
Quick, easy and covered our claim.
Quick, easy and covered our claim.
Insurer: Pumpkin
By: Karrie
easy to set up on phone …
easy to set up on phone representative extremely helpful made process easy
Insurer: Pumpkin
By: Michael
Very easy process
Quick turnaround time and a very easy process. I love this insurance
Insurer: Trupanion
By: RICK
Claim experience
My claim was processed in a quick manner without much delay at all. Followed up with email to know it was completed.
Insurer: Spot
By: Lori