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Waste of time and money
Waste of time and money
Insurer: Nationwide
By: customer
My pet has developed an autoimmune…
My pet has developed an autoimmune disease. He has to go often for labwork and care. My Vet files the claim before I leave the office, and Trupanion pays before I even leave the Vet office!
Insurer: Trupanion
By: Janice
Very easy
I submitted my first claim. Pumpkin made it very easy, and the process was smooth
Insurer: Pumpkin
By: Kristine
I have really struggled…
I have really struggled to get Embrace to understand I split my wellness bills from the vet into payments with the vet. I have had claims denied because the vet receipt to me says zero, but the charge was moved over to my installment, and they won't accept the installment because each payment to the installment doesn't have a wellness item attached to it. I send in both the zeroed out bill with costs, and the installment receipts, and still get denied. After the companies response, and attempt to follow their instructions for successful payment, I was just denied again, Although the action happened within the guidelines of the policy, they deny based on paperwork the vet has available. So a company that is offering insurance, but not paying, and the customer can't do anything about it because they are limited to what the vet provides. I have sent in a BBB complaint and I hope this company can align their claims to vet clinics so the customer isn't in the middle paying for something they are not getting. And masking as military friendly when in fact they are not. A complaint to USAA to remove affiliation is next.
Insurer: Embrace
By: Joe Thibault T
I always have a great experience with…
I always have a great experience with Embrace. They do what they say and pay their portion. It is important to me they keep their word and I know I can rely on them.
Insurer: Embrace
By: Linda
It was great to speak with Amanda this…
It was great to speak with Amanda this morning. She helped to add our new pup to our policy. She was knowledgeable and answered all my questions. She was a kind and pleasant. Thank you!
Insurer: Fetch
By: lauren perone
Always been happy with Nationwide
Nationwide had always been of great help and very knowledgeable when it comes to pet insurance.
Insurer: Nationwide
By: customer
Timely response and refund.
Timely response and refund.
Insurer: Fetch
By: Nicholas
Easy!
No hassle with return on services. Claim taken care of easily by fetch without me having to do much! Easy use! Thank you!
Insurer: Fetch
By: Lee
Nationwide was great when I had my dog…
Nationwide was great when I had my dog Lady insured. Now it’s time for Bean to receive the great service.
Insurer: Nationwide
By: A.M.