154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
I had a kitty that was a family member…
I had a kitty that was a family member for over 15 years She had stage 4 kidney disease and passed away. We had been dealing with this for about a year and she had more good days than sick days, our vet was/is terrific! We had several claims and they were all paid in a very timely manner, ofcource we miss Libby, but because of Embrace we were able to afford the care she needed.
Insurer: Embrace
By: Stephanie Cooper
I just got this insurance for my baby…
I just got this insurance for my baby boy Max, I really love how easy it is to use this app. So far so good. My expenses are covered for Max. I recommend anyone with pets to get this insurance!
Insurer: Pets Best
By: Ceceilia J Miller
Vague Policies, Poor Communication, Bad Outcomes
I rarely write reviews but feel this is necessary since the cost of pet care has increased over the years and the accessibility to vet services has shrunk (primarily due to COVID-19 and the staffing/workplace issues it has caused). I researched pet insurances for my cat, 7 y.o./m/domestic, for a good year. He had no health problems (other than being two pounds overweight). But since he was turning 7, I figured it was a good time to get pet insurance and be more pro-active about preventative care. I was delighted when I found ASPCA because it's a nonprofit entity. Now, I know that ASPCA just licenses its name to the underwriting firm, but I would expect that such an institution would make sure that their name is used in good faith. Nothing could be further from the truth. ASPCA insurance is underwritten by Crump and Forster, a firm that also underwriters and administers pet insurance plans for several other pet insurance companies. I brought my cat to the vet 6 weeks after the "waiting period" on the insurance plan (two weeks from the effective date on the policy, which was March 11th). Anything that happens during the waiting period is considered "pre-existing condition." There were no issues with my cat. The only existing record occurred in May of 2021 that showed, aside from being slightly overweight, my cat was in perfect health. During the vet visit, it was decided my pet needed to see an ophthalmologist to assist in diagnosing and treating what is thought to be conjunctivitis. This was an assessment made by the specialist who also conveyed that it may NOT be purely conjunctivitis, and a three week course of medicine would be required to assess. I left the vet's office with the medicine and follow up appointment. The total cost of the visit was $400 (not counting the medicine). Per the plan with the ASPCA, I have a $500 deductible. After submitting my claim with the ASPCA, and after affirmation from my vet's office that my cat was examined and treated for conjunctivitis, I saw that $0 of the $400 I spent during the visit would count towards my deductible. The ASPCA insurance reasoning was two codes w/out any explanation. Code 2 (Pre-existing condition) and Code 25 (not-covered). Per my policy, I met the conditions for having my cat's visit at least by somewhat contributory towards my annual deductible. When attempting to contact a representative, I was simply told what Code 2 and Code 25 mean. That is, no other explanation as to why was offered despite my dismay. Even someone at the veterinary office agreed that it was odd (to put it in kind terminology) that (a) conjunctivitis would be considered a pre-existing condition and (b) the insurance company would offer a code of "not covered" under the plan. After promptly cancelling my plan with ASPCA Pet Insurance, I re-read the policy twice more and came to the conclusion that the underwriters have written the policy in such a way that they can exclude anything at their discretion and give absolutely zero reasoning as to why. Upon cancelling, there was no final effort or communication to communicate to me why such denial codes were given, let alone an explanation for such. ASPCA Pet Insurance demonstrates why many pet owners think pet insurance is a scam. I followed the rules, did what was right for my cat, and was stonewalled. Obviously, I understand the ASPCA is different from the insurance company they contract with to offer pet insurance. But just be forewarned that you aren't actually dealing with the ASPCA. You're dealing with Crum and Forster (insurance plan admins) and the underwriting firm the company owns, United States Fire Insurance Company. I reiterate that ASPCA simply licenses their branding and identity to the firm and has no interest, oversight, or interaction with "their" pet insurance. I'm disappointed but not surprised at the outcomes associated with my brief time as an "ASPCA Pet Insurance" policy holder. Going forward, I will simply put some cash away each month and/or look into a product like Care Credit.
Insurer: ASPCA
By: Mike Anthony Houghton
Happy with Pumpkin
I went with Pumpkin when our lab was a puppy. He started having seizures a couple months later and now it’s so comforting to know we don’t have to worry about high vet bills every time we take him (which has been a lot)! And it’s been nice when small unexpected things occur, too, such as an ear infection. The claim process has been fast and easy, with a direct deposit into our account. Thankful we chose Pumpkin!
Insurer: Pumpkin
By: customer
Happy Kody
My experience has been pleasant and professional.
Insurer: Pumpkin
By: Kim
I love Pumpkin!
I love Pumpkin. They have been so responsive to my claims and available easily by email or phone if I have had questions.
Insurer: Pumpkin
By: Marti Lipovsky
Converted Skeptic
I was skeptical about pet insurance, but I am so pleased at the responsiveness of Pumpkin! Thank you! Highly recommended!
Insurer: Pumpkin
By: Denise Ward
Great customer service and great…
Great customer service and great turnaround on issuing payment when we filed our claim.
Insurer: Pumpkin
By: SILVIA Y BARREDA-DIAZ
Our dog Charlie needed emergency…
Our dog Charlie needed emergency surgery and several days in the hospital. We filed the claim and it was paid within a week! Can’t say enough about how quickly and easily it was handled.
Insurer: Pumpkin
By: customer
Great service
Great service - well managed. Has been awesome for 2. Emergency episodes with our dog
Insurer: Pumpkin
By: Katherine West