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Very helpful and quick
Very helpful and quick
Insurer: ManyPets
By: Hilda molina
very easy to sign up
very easy to sign up, like the way everything was explained and laid out, way to go 3 paws up
Insurer: ManyPets
By: Larry Guerrero
Not a happy customer!
Had my first claim with embrace and so far I'm very unsatisfied! Of course it was denied. My Doberman got her paw smashed in the gate. I took her to the vet because it was a bit red between her toes. When I submitted her claim it was denied because I didn't submit an orthorpedic report. My dog has been checked and is OFFA certified by orthopedic experts to be good!!! Anyway, how is a hurt paw an orthopedic issue?!?! When I tried to call to get this straightened out I was on hold for 46 minutes! When I finally got through I was told they were going to review my claim again. Now I'm getting emails asking what name she was under at University of Illinois! She has never been to University of Illinois or even to Illinois!!!! I'm assuming all pet insurances are the same. This is the reason I didn't go with TruPanion again and so far Embrace is even worse. At least I never sat on hold when I was with TruPanion!
Insurer: Embrace
By: BK
The claims process is a bit slow
The claims process is a bit slow. Not very much follow-through on claims when they want more information, they want the customer to do all the calling to the vet and such (asking me to do their job). The app is slow and clunky, too much wannabe social media on it and not enough functionality and speed. Also very skimpy on the claims (classifying things too broadly to fit them in a non0covered category).
Insurer: Figo
By: customer
Exceptional
Exceptional! Approval of claim direct from provider who submitted in our behalf while we waited & was immediately approved 90% of claim! Covered our visit, saved us a ton, worry about cost. All we had to do was focus on our baby's recovery!
Insurer: Trupanion
By: Doe Asombrado
I never had a pet insurance before but…
I never had a pet insurance before but I would recommend this company to anyone thinking about. Rates were very fair and very easy to communicate with. It’s a great peace of mind in case your pet does come across any illness or accident.
Insurer: Spot
By: Therese Ramey
Quick and efficient!
Quick and efficient!
Insurer: Trupanion
By: Nita
Thank you!
Trupanion helps me relax knowing that my pet will be well taken care of.
Insurer: Trupanion
By: Robert
Trupanion is the best!
Trupanion is the best! We have had Trupanion for 9 years now. Every single Trupanion member that I have ever spoken to over the phone has always been so friendly, helpful, caring and knowledgeable. When I submit claims, the money is deposited into my account in an extremely timely manner. Getting Trupanion for our 2 cats was far and away the best pet decision we have ever made. :)
Insurer: Trupanion
By: Suzanne
Trupanion reimbursement is quick.
Trupanion reimbursement is quick. Not paying for exam is a bummer. If your pet gets SUPER SICK or injured, it will make it worthwhile. So, basically, you are paying for something that you hope will never happen.
Insurer: Trupanion
By: Robin