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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to submit a claim
It was easy for me to submit claims on my two dogs. I received quick confirmation then a follow-up of what was taken care of and the itemized paid receipts. Thank you PetsBest!
Insurer: Pets Best
By: Nina Shakarian
Great insurance for your pet and…
Great insurance for your pet and excellent system to upload receipts and paperwork.
Insurer: Pumpkin
By: customer
There is no way to go wrong with…
There is no way to go wrong with Pumpkin. Before I came across pumpkin I had brief experience with other insurances that never provided what they said they would and very pricey. Pumpkin is affordable, responsive and very efficacious. And their website is very easy to navigate. I love I could add preventive-essentials to my plan and my bill does not even go to a hundred a month!
Insurer: Pumpkin
By: LF
Great customer service. Terrible wait times.
I called in to cancel a policy on my pet who passed away. The representative was very kind, respectful, and did her job very well. I have zero complaints about the customer service. My only issue I have with the company is with the amount of time it takes to reach a representative. I sat on hold for 50 minutes. Not ideal especially when you’re grieving from a loss.
Insurer: Embrace
By: Rich McElfresh
I am so glad I decided to get Pumpkin…
I am so glad I decided to get Pumpkin last year for my 13 year old cat. They have been wonderful at helping with the vet costs for him. I will continue using them and will return in the future with any other pets we may have in the future. They make submitting claims so easy, and it’s definitely worth the investment.
Insurer: Pumpkin
By: Rebekah
Embrace USED to be good..No more!
Embrace USED to be good but now that they have me trapped because I have 2 8 year old beagles, they jacked up my rate almost 200 dollars A MONTH. Why, because my dogs are older and Embrace knows that no other insurances will take on senior pups? In 8 years, my dogs have had nothing more than the occasional ear infection. Where's the discounts for prime customers that have not taxed Embraces precious money reserve, which by the way, comes from us!!
Insurer: Embrace
By: John Williams
You have insurance and you hope you…
You have insurance and you hope you never have to use it. After two years of coverage, my Teddy got sick and had to stay overnight in the ICU. The claims process was easy and efficient. I received my reimbursements within a few days.
Insurer: Healthy Paws
By: Irena