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Feeling Let Down
It’s disappointing to spend so much each month and find out HOW MUCH isn’t covered. I’m grateful it exists, but seriously, it seems like it ought to be more comprehensive; a return of $90 on a bill of $250 isn’t great. And last spring, claims used to take a day or two - now it’s a couple weeks. Really? Insult to injury. No longer sure this is the right plan or the right company.
Insurer: Pets Best
By: KLM
This Company is a Scam.
There’s so much I can say but ultimately DO NOT GET THIS PET INSURANCE! I did a lot of pre-shopping around for my first time having pet and insurance and the fact that they basically stole money from me is just insane and still trying wrap my head around it. I started my plan at the very beginning of January of 2022, not once did i receive a call about anything, every time i had to reach and even see if they were doing there jobs….. fast forward on april 5th 4 months later of having the insurance the send me ronny’s coverage and what they WILL & WILL NOT cover. to find out they put on top what they won’t cover and everything they will cover…… and scroll down a little more they won’t basically cover anything from the sounds of it. so what’s the point of having it if nothing is covered which my dog has NEVER had any major health issue or any emergency visits and he’s 6years old. I was thinking about canceling my plan and come to find out without MY AUTHORIZATION THEY CANCELED MY PLAN!!! Like are serious I cannot make this up who does that? I call them more than a week ago today from this post which 05/07/2022 and the guy said he promised he would get a manger in touch with me and still haven’t heard anything……. and this is the honest truth I am in emotional distress because I’ve definitely already spent an upward a couple hundred dollars for them to “take care of my dog “when they did absolutely nothing except take my money. I really wanna get a lawyer and deal with it but all i can say is don’t trust them please they don’t care about your animals especially mine who is EMS dog and when you mess with my dogs health then we have a major issue………
Insurer: Trupanion
By: Cole Johnson
Fast and reliable
Quick response after submitting the first claim for our golden retriever puppy. Hope any future claims are handled with same level of efficacy!! Thank you!
Insurer: Pets Best
By: Ann T
Easy to sign up and provides clear…
Easy to sign up and provides clear information on coverage, deductible, etc.
Insurer: ManyPets
By: Diane Frishman
Absolutely the worst insurance company
Absolutely the worst insurance company. I have been waiting over 58 days for a claim to be processed(total spent on vet in the last 58 days is $2200+). I have called over 10 times to check in on the claim and to make sure all documents were good. There were a few issues on my end that were resolved(incorrect pet name on records. The vet misspelled by ONE letter). I have emailed medical records and itemized receipts multiple times! Something is always wrong or missing. I had my vet call and ask exactly what they needed. The vet has emailed and sent fax records, items receipts and receipts paid. No one ever knows what is going on or how long more it will take to process. I have asked for the supervisor or manager, nothing. A few times I was tole everything was good and is being processed to only get an email, not even a call, to let me know something is missing. Emails were just generic emails, didnt specific spell out what needed to be done. It is so frustrating! I had 3 dogs signed up with petsbest since October 2021. After having to constantly check on my claim I removed 2 of my pets. They are losing business cause they don't have their act together. Avoid this company at all cost!
Insurer: Pets Best
By: Raylynn
Complete trash and waste of money
Complete trash and waste of money. They never cover anything and just keep telling me to pay even more for a wellness package. Absolute trash. edit: no need to contact them again. I already have and they aren't helpful.
Insurer: Embrace
By: David S
Our new pup Argo had a routine exam
Our new pup Argo had a routine exam. I’ll I had to do was send a pic of our receipt and Pumpkin promptly covered the cost. We’re very satisfied.
Insurer: Pumpkin
By: Frank A.
Trupanion Helped Save My Dog's Life
My puppy Murphy turned out to be very injury- and illness-prone (Murphy's Law), and we have had a lot of unforeseen vet visits and expensive treatments. Thanks to Trupanion ($0 deductible), I have been able to provide him with the best possible medical care such as medication, emergency treatment when he became severely ill at barely 2 years old (1 year of ongoing treatment), diagnostic imaging for a back injury ($3800 before coverage), and complex surgery when he recently broke his leg ($4200 before coverage), not to mention allergies, arthritis, and more. The high costs of veterinary care are often prohibitive to owners being able to pay for those treatments, especially as dogs age and have increasing healthcare needs. Trupanion has literally helped to save Murphy's life, and I cannot express my gratitude enough for that.
Insurer: Trupanion Canada
By: Miriam Frank-LeBlanc
Healthy Paws - Highly Recommend
I've been a Healthy Paws customer since December 2016 and they've been great to work with and I highly recommend. I currently have two cats (12 and 7) and have submitted several claims (the younger was diagnosed with CKD in 2018 and the older has had occasional health issues with his heart and lungs). Every claim I've submitted (most recently for an illness for Arnold that involved chest xrays, an echocardiogram, and an ultrasound - very scary day!) has been processed efficiently, reasonably, and fairly. Their customer service has been great to work with, and I received a direct deposit on my claim within one week. Normally it processes even as fast as 24 hours - they're great. Highly recommend!
Insurer: Healthy Paws
By: Ann
Best choice for us
After doing my research and knowing that I have a pet that has a pre existing condition that could be covered after 18 months of no symptoms, I decided this was the right company for us to insure our pets. I included both our dogs and the online system was easy to use and fast. We were sent the policy through email as soon as we completed the sign up and paid. I can't speak for how it will work if we need it but for now, I feel better having it in place.
Insurer: ManyPets
By: Joni Silva