154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 03, 2022

I can ensure my cat gets the best care, knowing Trupanion has me covered

Recently my cat and I went through a health scare, well I was stressed about what was happening with my cat, I did not have to worry about how I would afford everything. This allowed me to keep my focus on the most important thing my car. Thank you! the covered everything that they said they would when I bought the package!

Insurer: Trupanion

By: Karina

Useful
May 03, 2022

I was very troubled about the cost of…

I was very troubled about the cost of my visits to the vet. After speaking with Allison, I felt comfortable and reassured that my kitty problems would be taken care of. She was very helpful…. and in general… one of the most sociable and delightful people I’ve spoken with in a VERY long time!!!What a wonderful person to have on your crew!!! ❤️

Insurer: Trupanion

By: Alice Landes

May 03, 2022

Money Wasted

I will pay approximately $200 annually for a wellness coverage that on my initial vist for a new dog it was $291. It covered $150. Reimbursement was prompt. So now with insurance my net payout for my $291 annually wellness visit will be $341. Average annual vist after this is about $175 with $89-95 recovery. You do the math. Needless to say. My last year for enrollment.

Insurer: Pets Best

By: Eddie Holmes

May 03, 2022

Consistently Diappointing Experience with Embrace

Embrace was recommended to me when I adopted my cat. They seemed to immediately act like a non-cooperative insurance company and aggressively deny almost all claims. When my cat injured himself and, additionally, developed a condition which was not pre-existing, Embrace denied almost every item on every claim, resorting to a blanket pre-existing default reason, when, those conditions were clearly not caused by a prior condition and resulting in me having to cover several thousand dollars of out-of-pocket procedures while the Vet was attempting to treat him. I made a mistake by selecting Embrace and would let anyone know who is considering pet insurance to steer clear and investigate having their pet covered by another pet insurance company's policy.

Insurer: Embrace

By: MATT R

May 03, 2022

ACL Surgery thank you TRUPANION

A million percent recommend trupanion for pet insurance. My Dog, Boom, has to have double ACL surgery the first one was an emergency. The bill for the surgery was over 5k, with the stress of my dog in pain, being a CPA during tax season, and having a one and a half year old son this was not exactly what I needed. But thanks to trupanion I did not have to stress financially. Boom was able to have a quick successful surgery! one ACL down one more to go! I can not thank Trupanion Enough and will forever be a customer of theirs!

Insurer: Trupanion

By: Darian Thiring

Verified May 03, 2022

Bilateral TPLO Surgery Experience

My dog had 2 ACL tears and needed double knee surgery (Bilateral TPLO). Our Vet recommended we go to a specialized surgery hospital given the severity of the disease, which would make the cost much higher, however, we were confident that we have a great insurance company who cares about their pet and parents to support us. We had to wait 3 months to get a consultation with the surgeon and another 2 months to have the surgery. Healthy Paws has been incredible partner on our journey, exactly as the policy states, we were reimbursed for everything with minimal effort from our end. Most invoices were reimbursed in 2-3 days (including all pain management medications while waiting to see the surgeon), while the big invoice of the surgery itself was reimbursed in 4-5 days. The website is very easy to submit claims to and if any documents are required, the healthy paws team was very quick to ask for them to process the claim in a timely manner. Knowing how pet parents are already overwhelmed with the surgery and all the information thrown at them, I was expecting for healthy paws to ask me for medical records and surgery records but once I provided the invoice and gave the hospital the insurance records, they worked it all out in the background. All I had to do is submit the invoice for $10K through the healthy paws’ website, and boom few days later, no questions asked, I was reimbursed 80% of it.

Insurer: Healthy Paws

By: Stepan

May 03, 2022

It is such a relief and peace of mind…

It is such a relief and peace of mind to have Trupanion there to jump in and help. Beyond happy that I chose this insurance company. I highly recommend them.

Insurer: Trupanion

By: Lori

Verified May 03, 2022

Great option for your pet's health

Wonderful customer service and!

Insurer: Trupanion

By: Debbie

Useful
Verified May 03, 2022

You have always been great no matter the problem.

You have always been great no matter the problem. Autumn is a Shar Pei tons of problems she is going blind & allergies to many to mention.

Insurer: Trupanion

By: Faith

Useful
Verified May 03, 2022

Your process is easy and seamless.

Your process is easy and seamless. I received my reimbursement via direct deposit quickly. I have nothing but good things to say about our experience over the last 8.5 years with Trupanion.

Insurer: Trupanion

By: Jenni

Useful

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