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Amazing company to deal with
Amazing company to deal with
Insurer: Trupanion Canada
By: Gillian
Best Pet Insurance I’ve Ever Had
Words cannot express how grateful I am to have Fetch pet insurance. At this moment, my beloved dog Lily is being treated for cancer, and knowing that we can count on Fetch to help lessen the financial burden and ensure she can receive the treatment she needs means the world to me. The Fetch app is also great and easy to use. I just upload the invoice and medical records after each visit, and the claims approval process has been very quick, usually approved within a few days and now even better direct deposit is available. Lily has been going to chemo every week now for five weeks, and each week I just go to the app and upload the documents as a continuing claim. I’ve been with Fetch (formerly PetPlan) since I adopted Lily over 11 years ago, and before that with Sophie when the company was PetPlan. I’ve seen the claims experience evolve from paper forms to now an app, and the process has become streamlined. The only thing I miss is being able to talk to a claims person more easily, as all communication now seems to be done via chat and email. I recently submitted an estimate for pre-authorization (meaning I wanted to know what coverage would be), and even though it was marked as such in the email it became a claim in the app that kept requesting an invoice; I never got an answer on the coverage but the good news is Lily did get the procedure done and it was covered as expected. Sophie had insurance with a different company before PetPlan/Fetch, and the experience was terrible; they denied claims even when her vet wrote letters in support of coverage, and luckily I found PetPlan and was able to switch. PetPlan/Fetch was able to provide coverage when she got cancer, and ensured that finances would not prevent me from getting her treatment. I originally got pet insurance after meeting a woman at the dog park one day. The woman was looking through the fence and crying. I asked her if she was okay, and she tearfully explained that she had just had to put her dog to sleep because the dog needed treatment she could not afford. She said Sophie reminded her of her dog. I got pet insurance that day, hoping to avoid the heartbreak of not just losing your beloved dog but having to make a decision based on finances.
Insurer: Fetch
By: Kim S
Best Pet Insurance Ive Ever Had
Words cannot express how grateful I am to have Fetch pet insurance. At this moment, my beloved dog Lily is being treated for cancer, and knowing that we can count on Fetch to help lessen the financial burden and ensure she can receive the treatment she needs means the world to me. The Fetch app is also great and easy to use. I just upload the invoice and medical records after each visit, and the claims approval process has been very quick, usually approved within a few days and now even better direct deposit is available. Lily has been going to chemo every week now for five weeks, and each week I just go to the app and upload the documents as a continuing claim. Ive been with Fetch (formerly PetPlan) since I adopted Lily over 11 years ago, and before that with Sophie when the company was PetPlan. Ive seen the claims experience evolve from paper forms to now an app, and the process has become streamlined. The only thing I miss is being able to talk to a claims person more easily, as all communication now seems to be done via chat and email. I recently submitted an estimate for pre-authorization (meaning I wanted to know what coverage would be), and even though it was marked as such in the email it became a claim in the app that kept requesting an invoice; I never got an answer on the coverage but the good news is Lily did get the procedure done and it was covered as expected. Sophie had insurance with a different company before PetPlan/Fetch, and the experience was terrible; they denied claims even when her vet wrote letters in support of coverage, and luckily I found PetPlan and was able to switch. PetPlan/Fetch was able to provide coverage when she got cancer, and ensured that finances would not prevent me from getting her treatment. I originally got pet insurance after meeting a woman at the dog park one day. The woman was looking through the fence and crying. I asked her if she was okay, and she tearfully explained that she had just had to put her dog to sleep because the dog needed treatment she could not afford. She said Sophie reminded her of her dog. I got pet insurance that day, hoping to avoid the heartbreak of not just losing your beloved dog but having to make a decision based on finances.
Insurer: Fetch
By: Kim
Best Pet Insurance Ive Ever Had
Words cannot express how grateful I am to have Fetch pet insurance. At this moment, my beloved dog Lily is being treated for cancer, and knowing that we can count on Fetch to help lessen the financial burden and ensure she can receive the treatment she needs means the world to me. The Fetch app is also great and easy to use. I just upload the invoice and medical records after each visit, and the claims approval process has been very quick, usually approved within a few days and now even better direct deposit is available. Lily has been going to chemo every week now for five weeks, and each week I just go to the app and upload the documents as a continuing claim. Ive been with Fetch (formerly PetPlan) since I adopted Lily over 11 years ago, and before that with Sophie when the company was PetPlan. Ive seen the claims experience evolve from paper forms to now an app, and the process has become streamlined. The only thing I miss is being able to talk to a claims person more easily, as all communication now seems to be done via chat and email. I recently submitted an estimate for pre-authorization (meaning I wanted to know what coverage would be), and even though it was marked as such in the email it became a claim in the app that kept requesting an invoice; I never got an answer on the coverage but the good news is Lily did get the procedure done and it was covered as expected. Sophie had insurance with a different company before PetPlan/Fetch, and the experience was terrible; they denied claims even when her vet wrote letters in support of coverage, and luckily I found PetPlan and was able to switch. PetPlan/Fetch was able to provide coverage when she got cancer, and ensured that finances would not prevent me from getting her treatment. I originally got pet insurance after meeting a woman at the dog park one day. The woman was looking through the fence and crying. I asked her if she was okay, and she tearfully explained that she had just had to put her dog to sleep because the dog needed treatment she could not afford. She said Sophie reminded her of her dog. I got pet insurance that day, hoping to avoid the heartbreak of not just losing your beloved dog but having to make a decision based on finances.
Insurer: Fetch Canada
By: Kim
I'm so appreciative that this…helped keep my boy alive!
I'm so appreciative that this particular pet insurance is covering my boy, Oliver. He's never been sick in his 7 years of life, but unfortunately he was recently diagnosed with diabetes. As frightening as the diagnosis was, Spot was there to help me through the financial hardship. I'm 72 years old, and I don't know what I'd do without my boy, Oliver. Thank you, Spot. You saved Oliver, and me!
Insurer: Spot
By: Barbara
So far so good…
Super easy to sign up. Friendly, simple and eye catching web design. Reasonably priced insurance for your pets. Upfront cost with no hidden fees. (no I was not paid to say any of that lol) Process in general was very much appreciated. If any claims are ever made in the future, I hope the process goes just as smoothly as signing up did :-)
Insurer: ManyPets
By: Happy customer
Woof (Thank you)
The claim process was smooth and received a timely reimbursement for more than expected. Highly recommended
Insurer: Pets Best
By: customer
Special needs kitty…
I just started with Spot for a special needs cat and the turnaround on his first visit reimbursement was lightning fast. Very pleased with the quality of service.
Insurer: Spot
By: Susan Muniz
Pleased new user
The site was easy to use, the quote section need tweaking for better navigation while looking at deductible options.
Insurer: ManyPets
By: Marvin
Not much benefits for new puppy owners…
Not much benefits for new puppy owners that needs all vaccine shots, wellness exam fees. And neuter benefits especially for cryptorchid procedures. Paying about $50.00 a month and all I'm receiving back is $90.00 and Ihave already met the maximum benefits for vaccine and wellness check . Probably cheaper to go with another insurance with better benefits or not even have insurance. I'm paying the vet and the insurance for less benefits than expected. I think even if I had purchased all the other extra fees , extra Care package, wellness PLUS, veterinary exam fees and what all the other extra "more" coverage additions, I would just throwing away all that money into nothingness.
Insurer: Figo
By: Kat C.R.