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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The app is user friendly and…
The app is user friendly and communications are prompt and easy to understand
Insurer: MetLife
By: Lucy Hiotis
Happy with the service.
Thank you, nothing much, You are doing a good job!
Insurer: Pets Best
By: Lakshmi
5 stars!
The customer service is great! The process is very easy. Highly recommend Metlife Pet Insurance. We have 3 pets and the plan is affordable and worth every cent!
Insurer: MetLife
By: Adriana Ferns
Insurance - Delay and Deny the way they live
Multiple claims on a 30 day policy the shelter gave us and one we purchased. No prior exclusions and wellness included yet EVERY claim has been denied or delayed. We need x to pay. we provide it. Oh now we need Y to pay and the payout timer resets to another 30 days. Sales rep said 10 day easy repayment.
Insurer: MetLife
By: Heckert, Aaron
1st visit
First and for most they were quick to refund my money. Excepted all of the wellness check. Very happy.
Insurer: Fetch
By: Barbara
The response time to my claims has been…
The response time to my claims has been really excellent. I appreciate the quick payment. This has really helped me with the expense occurred from the treatment for my kitty's leukemia.
Insurer: Embrace
By: Jackie Cummings
Having Met Life Pet Insurance is a no brainer.
The process is easy and straightforward, the customer service is top notch, the app is easy to use… and the policies… amazing.
Insurer: MetLife
By: Lillian Degroof
Very happy so far with Embrace!
I find Embrace to be very easy to submit claims and more cost effective than other insurance providers.
Insurer: Embrace
By: Jeri McKay
Super great, Fetch policy!
Amanda was a great agent for your company; she talks clearly with what the fetch Insurance carry's and what to expect.
Insurer: Fetch
By: Mary Whitt