219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing!
I purchased Trupanion in 2010 when I saw a brochure at Petco. My colleague had been reminding me to get pet insurance on a weekly basis, so I finally did, I went with Trupanion and have been pleased with them ever since. That same colleague cancelled a policy she had with another company after her pet passed away and opened up a new policy with Trupanion when she got her new pet. This of course was after I shared with her how fast the turnaround time was for reimbursement with each claim I submitted. Lucky ended up having bilateral knee surgery for his luxating patella, thank goodness I listened to her. There is an annual increase, but nothing shocking, its expected as our animals age. Lucky is now 10 and has congestive heart failure and is on meds and the reimbursement turnaround time is still super fast, thanks, Trupanion, keep it up!
Insurer: Trupanion
By: Valerie Rodriguez
Haven't used it yet
Haven't used it yet, but it was very easy to set up and adjust to my needs.
Insurer: Spot
By: Marian Allan
Deceptive practice
Have a lawyer look over your policy and have explained every last detail on how they can deny a claim. My policy was upgraded from accident only to full coverage and an injury from the accident only policy was no longer covered in the full coverage policy. There was no mention of any issues from a previous policy would no longer be covered. They could not produce any evidence of their sales agent telling me of this policy. pet's best is anything but the best and they are not to be trusted. They are happy to take your money and deny you reimbursement. A typical insurance company that has a team to look over your claim with a fine tooth comb to deny coverage. They're the WORST.
Insurer: Pets Best
By: Ken
Great experience with Trupanion and…
Great experience with Trupanion and representative!
Insurer: Trupanion
By: Diane Lashmit
Without Trupanion we may not have had our complete fur baby family
We paid over $15k out of pocket for our Doberman before we had to put her down. Worst day. We also had never carried insurance on our 3-pups at the time. After that invoice hit our account we turned to Trupanion for peace of mind with the other 2 and a new pup we welcomed to the family! We’ve had nothing but great experiences with them including another unexpected large payment for a surgery on one pup that without Trupanion, I’m not 100% sure that pup would still be with us. I recommend them time and time again! Great people who have done right by us every time!!
Insurer: Trupanion
By: Justin
I found the service excellent and had a…
I found the service excellent and had a very good experience and I would definitely recommend trupanion to everyone.
Insurer: Trupanion Canada
By: Sonya White
Not unless you have DEEP pockets for nothing
I agree with the TON of clients who are arguing the increase in rates. My monthly rate just increased by $30 per month for one dog and I have not submitted ANY substantial claims and she is 7.5 years old. They responded that it was due to the increase in claims filed in my state and basically they spread the costs across their customers. They do not take into account long term customers nor those who have not had any incidents yet dutifully pay the premium monthly. I will be shopping!
Insurer: Healthy Paws
By: T.R.
Sr. Director of Compliance, Training and Operations
I expected better coverage. I still had to pay a significant amount out of pocket. I thought after reading the coverage that it was better than I received. I was surprised.
Insurer: Pets Best
By: Kim
Very easy process, smooth, and fair
This was my first claim after switching from another provider. It was super easy in comparison. They needed my cat's medical history and were able to get it without having me call or go back and forth between them which was great. After that the claim was processed speedily and I received the payment in my account immediately. I also received an itemized explanation of benefits. Overall I'm very impressed and would recommend to anyone!
Insurer: Pets Best
By: Sara
Top notch!
Speedy, correct, no-hassle service. It's a pleasure to deal with Pets Best.
Insurer: Pets Best
By: Prof Dave