154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Terrible customer support
I literally just want to log in, but the website directs me to authorize my login by clicking a link an an email it sends me. No issue, except that the link takes me to a page that says the link is expired or invalid - every time, regardless if I click it immediately. So I will choose customer support chat bot then. But the chat bot ends up just saying that due to high volume, the chat bot is not available, and to call the phone number. I've called the phone number and I am on hold with an estimated wait time of 45 minutes. I remember last time I needed something from Pets Best something similar happened and I was on the phone for over an hour. The technology and service for Pets Best is terrible!!! I get a discount through my work insurance but I do not know if it is worth it. Is this a real company or an entrepreneur that completely failed at scaling the tech and service operations and it is now completely bombing ? I just googled it and people posted on reddit about this 2 months ago and it's still not fixed. Definitely changing my provider next open enrollment...
Insurer: Pets Best
By: Jason
Its great to have protection for my pet
Its great to have protection for my pet
Insurer: MetLife
By: Julio Bilbraut
The representative was professional and…
The representative was professional and helpful and knowledgeable
Insurer: Nationwide
By: michelle evans
You should request the medical record…
You should request the medical record during the application. There was no spot to put any vet information at all.
Insurer: Nationwide
By: customer
super easy claim submission
super easy claim submission
Insurer: MetLife
By: megan
Quick reimbursement with no hassle.
Quick reimbursement with no hassle.
Insurer: Pumpkin
By: Judith
Quick response.
Quick response. Paid some on the Vet expenses.
Insurer: Trupanion
By: customer
Great Service
Easy site to submit claims. Fast processing of claims. Full explanation of what was covered and what was not. Live MetLife Pet Insurance!
Insurer: MetLife
By: Karen Roth
I just had a hard time with entering…
I just had a hard time with entering the bills.
Insurer: Spot
By: Carren Sturgis
Easy to submit claims and quick refund
Easy to submit claims and quick refund
Insurer: MetLife
By: customer