225,279+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,279 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Our claim was a tough one
Our claim was a tough one; one that required us to go back to our vet for more details in order to validate the claim. However, once that was done, Pets Best came through quickly with the claim payment. The process was not the easiest but it worked!
Insurer: Pets Best
By: Errol Davis
Don't Bother put your money in a savings account they do anything to get out of paying a claim
45 Days out for claims, according to them everything is preexisting condition. Not even meds are covered. Take a pass I should never have switched from Healthy Paws they are much better than this company. Put your money in a savings account.
Insurer: Pets Best
By: Patti
With the help of my daughter
With the help of my daughter, so that I do not make a mistake, I bought a car insurance fort he amount of 568.98$. We have proof of the transaction. But after buying the bill showed 613.67$ instead. We wrote back and the man told us that I looked at different appraisals and that is the one I bought. Then he said I could try voiding it and try again which could be risky for the new price. Maybe I looked at that price but bought the one at 568.98$ with the help of my daughter. I have the proof. In French we call it ....capture d'écran....Maybe a bug in the system .Thank you
Insurer: Sonnet
By: Roger
Shop around Please. An Honest Review
The benefits do not cover for every time you have to take your pet to the doctor it only covers the initial, that’s a waste of money to only be able to use it twice a year and not when needed. Do better the insurance, this cost too much and gives limitations that’s unrealistic for pet owners. Claims take over 30 days to process.
Insurer: Pets Best
By: Your Dissatisfied
Have not used it as of now but ease in…
Have not used it as of now but ease in buying and your rates were very competitive to others..
Insurer: ASPCA
By: Joyce Van Brakle
Beware of the positive reviews, the second claim gets you.
I had initially rated Lemonade as the best insurance ever, this is because my first claim only took hours and that is when lemonade asked me to rate their insurance. However its a scam, on the second claim, it has been weeks of processing and red tape and a simple claim is not being resolved. I am being asked for more and more documents and proofs for fee i am not even asking for reimbursement. My claim is still not resolved but I did want to warn people who are looking for pet insurance, dont be swayed by the super positive reviews. Its only the 1st claim that gets resolved fast, subsequent claims seem to take forever.
Insurer: Lemonade
By: ankit
Mittens
You guys are doing good my cat is very healthy and hopefully he stays that way I forgot all about a gift card thanks sandy
Insurer: Spot
By: Sandra Marshall
Very good and happy to explain to me…
Very good and happy to explain to me what i needed to know about my pet
Insurer: Prudent Pet
By: Annie Clinkscales