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This is my 3rd year of policy renewal
This is my 3rd year of policy renewal, very unhappy with the claim processing time. My premium is paid in full, the claims are all the same for her treatment, yet it takes 3-4 weeks for reimbursement? Is this company at risk, bankruptcy, etc??
Insurer: Pets Best
By: Sharon Mantz
So Grateful
Our first time having to use the insurance for an emergency situation with one of our hunting/competition dogs. Overly pleased with the outcome and will be adding dogs to our current plan.
Insurer: Embrace
By: Eric Clink
Filing claims
I filed several claims at once having 3 dogs. They were all handled quickly and the money was received in a timely manner. It was easy to follow the steps to file a claim and check on the progress. Knowing we have the insurance in case of an injury or accident provides a piece of mind.
Insurer: Spot
By: Susan Icenhower
The claim submission was easy
The claim submission was easy. I felt the response time back was very good.
Insurer: Spot
By: GAYLE
The ease at filing a claim
The ease at filing a claim and the quick response. I usually get my claim in less than 7 days.
Insurer: Trupanion
By: Dawn
Great experience, TY Alana!
Great experience with Alana who helped me with an upcoming renewal. In particular, proactively applying my benefits discount so I didn’t forget to follow-up later.
Insurer: Fetch
By: Annie
The claim was processed quick and it…
The claim was processed quick and it was super easy to file! Thank you for reimbursing me in a timely manner!
Insurer: MetLife
By: Jessica
I’m a new pet owner and wanted to do…
I’m a new pet owner December 2024 and wanted to do the right thing and get insurance so I did in January of this year but I don’t recall the representative telling me I needed to wait 15 days before the policy went into effect long story short I took my dog to the vet before the 15 days they said she has allergies so nothing pertaining to her allergies is covered because I guess it’s considered preexisting if I’ve never had a pet or insurance how was I supposed to know she had allergies so to me it seems like pet insurance is a scam and I’m more than likely will cancel my policy because she has to get a shot once a month and since I have to pay upfront why do I need the insurance?
Insurer: MetLife
By: customer
So worth it!
Seriously worth EVERY. SINGLE. PENNY! Submitting claims is very easy and I’ve never been turned down. I’ve had this insurance for my dog since he was 11 weeks old and he’s almost 10 now and I’ve had to use it more lately, and the peace of mind of knowing I have this insurance is everything! I recommend it to literally every pet owner I know.
Insurer: Embrace
By: Shea McJagger
Civano ER in Tucsons works well with Trupanion!
I knew when I took Sierra, 2 1/2 year old Australian Shepard, to Civano ER in Tucson at 3:00 am, that Civano would work with Trupanion and Sierra would get the care she needed. Do not know why Sierra ate a rock. But the Vet Staff at Civano made sure she was as comfortable as possible during her stay. Sierra did successfully pass the rock. For which we were all grateful. I had brought Sierras sister Millie with me, as at 3:00 am I had no one to watch her. I had an appointment with a specialist in Tucson later in the morning. I was allowed to board Millie, so I could make my appointment. Long day. All went well.
Insurer: Trupanion
By: Customer