154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 22, 2025

This company is amazing

This company is amazing. From A-Z it is easy to navigate the app, phone conversations are handled nicely and reimbursements are done in a timely manner. Well done!

Insurer: MetLife

By: Jeanmarie DeWitt

Verified August 22, 2025

Quick resolutions

Quick resolutions. Never a problem with getting the claim processed and the money.

Insurer: Spot

By: Catherine Cottrill

Verified August 22, 2025

Thank you for the nice transaction

Thank you for the nice transaction

Insurer: MetLife

By: Michael J Katz

August 22, 2025

Pets Best offers simple and easy claim…

Pets Best offers simple and easy claim submission, and rapid reimbursement.

Insurer: Pets Best

By: Susanne Hughes

Verified August 22, 2025

Outstanding and professional service

The claim experience went very smoothly

Insurer: Pumpkin

By: Toney

August 22, 2025

Aileen did an amazing job answering all…

Aileen did an amazing job answering all questions I had about the different policies and very efficiently helped me sign up for pet insurance.

Insurer: Fetch Canada

By: Michaella Lohasz

Verified August 22, 2025

EOB has detailed explanations n the…

EOB has detailed explanations n the decision

Insurer: MetLife

By: Customer

Verified August 22, 2025

Great customer service

Great customer service and very fast turnaround for reimbursing claims,

Insurer: Pumpkin

By: Andrea

Verified August 22, 2025

FIP kitten

Having claims processed quickly has been a godsend. I had claims totaling $1700+ between my vet and the ER. Being on a limited income with a kitten having a serious condition, money is tight. Customer service was helpful answering questions about estimates. Love, love, love Pumpkin insurance.

Insurer: Pumpkin

By: Victoria

Verified August 22, 2025

Helpful, knowledgeable customer service

I have had very friendly, kind, helpful and knowledgeable customer service experiences. I've called to ask questions to ensure I've submitted my claims properly and with proper documentation to avoid any delays in processing and they've been very helpful in educating me so I get the most out of my insurance benefits. And if anything new comes up they find me a quick answer. By understanding the correct information and documentation needed to process claims it helps to expedite the process. And the friendly and caring customer service employees are a welcome bonus.

Insurer: MetLife

By: Kimberly Bowser

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