218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion experience
Claims serviced in a timely manner.
Insurer: Trupanion
By:
Claim
Claim was super easy and fast
Insurer: Trupanion
By:
Quick claim review and reimbursement
Claim turn around time was very quick. However, someone at Trupanion said they needed an itemized bill, but my vet had already sent it. After I complained to my vet, they said they had previously faxed it all. So, someone on Trupanions side obviously missed it. It all worked out ok and we were reimbursed for her claim, but it was aggravating for me and took up my time emailing my vet about the situation. Also, my vet wasn't too happy that I accused them of not sending all the information. People need to slow down at work and make sure they are doing their jobs correctly.
Insurer: Trupanion
By:
Easy claim process
Claim processed quickly without issues
Insurer: Trupanion
By:
Amazing customer service
Amazing customer service
Insurer: Trupanion
By:
Reserving Judgement
am still ambivalent. didn't pay for neuter (which is fine, I expected that) but nothing given towards hernia repair or the optional pre-op diagnostics. this was my first claim since joining...am going to reserve judgement.
Insurer: Trupanion
By:
All Trupanion employees are knowledgeable courteous and friendly.
All Trupanion employees are knowledgeable, courteous, and friendly. Turnaround time on payment of claims is excellent!
Insurer: Trupanion
By:
I've never had a negative experience…
I've never had a negative experience with Trupanion. They've been 100% behind my vets recommendations every time and I typically have a reimbursement for my claim back in my bank within 48 hours. I can not recommend them highly enough as a financial partner for your furry pet health care.
Insurer: Trupanion Canada
By: Di Kerley
I am outraged
I am outraged! I have been a long term customer since 2013 and they raised my rate from $67.03 to $152.75. In times like these they choose to take advantage of people?! Their lack of empathy and honesty is disgusting! Flat out UNETHICAL!! I DO NOT RECOMMEND THEM!
Insurer: Healthy Paws
By: Maria Denina
Pet insurance has become just as bad as all other insurance
I am over it. I pay about $150 a month for my 2 dogs. Have FULL on my small dog and yet my $700 bill because her teeth needed pulled or she would have horrible infections of course is not covered. My advice is put money away each month in a separate account of your own and you would be much better off.........and in the end, if you have any left over, it is yours instead of gone. I have done the math and I have thrown away a ton of money for some time now. So very unhappy
Insurer: Pets Best
By: Corrine