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Beyond grateful
My sweet Cookie, 13 yr old Boston Terrier was diagnosed with Bladder Cancer. I am so thankful that I have Trupanion to help me to be able to provide treatment she needs to at least give us some more time together. The invoices and reimbursement are both completed so quickly and Customer Service is always so kind and helpful.
Insurer: Trupanion
By: Ruth Ann
Ygygy
Representative was very sweet and knowledgeable
Insurer: ManyPets
By: Vicki Kowalski
awesome service
awesome service. Great customer service.
Insurer: Prudent Pet
By: RPL
Diarrhea is a preexisting condition
Extremely disappointed to learn that "DIARRHEA" is considered a pre-existing condition, so if your pet has EVER had diarrhea, I would not recommend Trupanion. I have a very healthy 2.5 yr old dog who saw the vet 1x last year for his check up. To clarify, my dog had diarrhea- a symptom not a disease- after having a bad reaction to a medication , 2 years ago. He presented with diarrhea this week and it was not covered for any reason. I will be changing insurance providers as soon as possible. Do not waste your time with Trupanion. It’s a scam. I have shared this terrible experience with my dog group of over 5500 members and many r Also reported terrible experiences with Trupanion.
Insurer: Trupanion
By: Anne Boyle
Great response when a bill is…
Great response when a bill is submitted but can't wait until the deductible is met.
Insurer: Pets Best
By: Pat Weaver
Incredible service & fast processing
I’m amazed at the fast service in processing my claim. Also the personal comments made me & Rosy feel cared for.
Insurer: Trupanion
By: Barbara
Wonderful Company
My Leo was adopted from a shelter. Trupanion understands that some dogs are blessed with good health, some are not. Leo, now 9 years old, was adopted at 2 years. At a young age he developed Cushing's Disease and subsequently Diabetes. From the Diabetes, he developed glaucoma and had to have a surgery to save his eyes, although he is blind now. He takes several expensive medications every day and has to undergo periodic lab testing for his conditions. Without Trupanion, I would never have been able to provide Leo with the care he needs and deserves. Claims are paid promptly, and the customer service reps are so professional and courteous. I thank God for Trupanion every day and tell anyone who will listen about this company.
Insurer: Trupanion
By: Susan Kelly
The sign up process was pretty quick
The sign up process was pretty quick - had to go back and edit a couple of times because the quote gave different deductibles and co-insurance for each pet and I wanted the same plan for both. I have read the reviews and this company received good reviews and was the most affordable. Hope I never have to use it but, with previous pets, I wish we had had it!
Insurer: ManyPets
By: Anne Mead
Excellent knowledge
Excellent knowledge, plan and customer service. Thank u.
Insurer: ManyPets
By: customer