218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolutely the best!
Insurance is one of those things that it's hard to feel good about - until you need it. That is where HealthyPaws absolutley delivers above and beyond. Our dog was diagnosed with a degenerative disc disease a couple years ago. We love the guy and he was getting the surgery regardless of coverage. I called Healthypaws to see if this procedure was covered and sure enough, it was. I called HP a couple weeks after to see what the hold up was in processing my claim only to find the vet didn't file it as they promised. This is where the real customer service magic happened. The girl I was talking to said not to worry, that she would call the vet and get all the forms, etc. By the end of the day I had confirmation that the claim was filed. a day later it was approved and 3 days later I had a check. Amazing! Since that time our poor guys has managed to tear his CCL in both knees - at separate times. In both case the claim was filed and paid within a week. What else could you possibly ask for? This company is serious about it's mission. And our boy is healthy and thriving in part because of it!
Insurer: Healthy Paws
By: John
Online service is the best
Online service is the best. Can do any modifications to you policy any time. No need to wait till you broker is available because you don't have one.
Insurer: Sonnet
By: Chad
I've been with Sonnet for awhile now
I've been with Sonnet for awhile now. Great insurance to consider. Great experience so far.
Insurer: Sonnet
By: Jessica
These people are First Class all the…
These people are First Class all the way. Unlike many insurance companies I’ve dealt with in my 74 years, Trupanion is trying to figure out how they can best help your pet, as opposed to figuring out how they can minimize their payment. They really are a great company.
Insurer: Trupanion
By: Customer
Great company I would recommend to…
Great company I would recommend to anyone
Insurer: Sonnet
By: Cory
Amazing customer service and excellent and excellent insurance
The people at Trupanion have been extremely kind and helpful answering any questions I had regarding my policy when my dog Jack got hurt and they seemed very compassionate and caring about my puppy being injured.
Insurer: Trupanion
By: Jaime Knox
Great customer service
Great rates, easy to understand. Great customer service. I’ve always had a great experience anytime I called in to get information.
Insurer: Sonnet
By: Ashley
Trupanion - A Criminal Business Model
I've written less than 2 negative reviews in my life. Here is my second. Their entire business model is a scam. I learned the hard way that their deductible limit is PER INCIDENT, and is not annual (like every other health insurance company out there for humans and pets). Honestly I don't even know how this is legal. They tout that they will cover a new condition for life once you meet your deductible for that specific incident/condition, but think about it... How many of you when your dogs are young or aged 1-5 will develop a chronic condition?? How easy will it be for them to dodge coverage claiming your vet visits are all unique incidents? And for those with older pets, remember, these pet insurance companies won’t cover pre-existing conditions! What a perfect business model for profits! My experience with them has been horrendous as I'm paying an absurd monthly premium for a high deductible plan. Whereas, with literally every other pet insurance company I've been quoted for rates less than my current monthly premium, a much lower ANNUAL deductible that IS NOT PER INCIDENT, and 90% coverage. To get the same with Trupanion would have my monthly premium near the 3-digit range FOR A PUPPY. Good grief. My puppy has gotten himself into trouble over the last year+ as he is very energetic, playful, and curious and I'm out thousands due to the handful of vet visits I've needed. And guess what, Trupanion hasn't covered anything. Why? Because none of the unique vet visits have exceeded my deductible. It literally resets every time. If you think about it..... You can visit the vet over a dozen times for various reasons and Trupanion doesn't have to cover anything if you don't meet your deductible for that specific incident/condition. They just sit back and collect the dough. Steer well clear of this company and their slimy business model. It is structured this way to ensure and maximize profits at the expense of actually doing what they exist to do.
Insurer: Trupanion
By: Farzad
Would not recommend!
Right before my renewal last year, I was getting a quote to add someone onto my insurance. Before completing the quote, I got a notification saying that my policy is being cancelled without reason. Upon fighting with multiple agents I finally got an answer that I was being cancelled due to my quote because the other person was not “up to their standards”. Mind you it was JUST a quote and it was not completed. My husband’s policy was also cancelled due to an “accident” that was never put through claims and that never occurred. Now this year my policy rate has gone up due to “suspicious/criminal activity” in my area when there has been none. Not worth the fight, excuses or 6 hour phone calls on hold to be told they are closed.
Insurer: Sonnet
By: Alyssa