216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
Metlife is very easy to work with and quick to pay approved claims
Insurer: MetLife
By: Michael Sullivan
The process is easy
The process is easy. Uploading documents is simple and the response to any of the cases are timely.
Insurer: MetLife
By: customer
Very easy, incredibly grateful to have insurance
Very easy, app is convenient and clear.
Insurer: MetLife
By: DFan
Very easy process and quick turnaround…
Very easy process and quick turnaround on claims. Very happy with MetLife Pet Insurance
Insurer: MetLife
By: Joe S
Ease of using the APP
Ease of using the APP. Quick processing and payments.
Insurer: MetLife
By: customer
Super happy with the coverage and easy…
Super happy with the coverage and easy claim process
Insurer: MetLife
By: customer
While the customer service is very…
While the customer service is very nice, whoever is working the claim behind the scene is causing a lot of issues. Every claim I submit there seems to be a rebuttal and more work required. It seems like they’re doing everything not to pay my claims. In addition, the premium went up $100 a month, which is steep after just one year.
Insurer: MetLife
By: Carolyn
It has been a wonderufl experiene..
It has been a wonderufl experiene... the best.
Insurer: MetLife
By: customer
They are disorganized
They are disorganized, their app is missing critical features like explanations of claim decisions, and you need to call multiple times to follow up with them. They will base denials not on vet's guidance or treatment. Not really worth paying for premiums. I wish I had signed with a difference insurance provider.
Insurer: ASPCA
By: Julianne