154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 21, 2022

Great Service as always.

Always prompt payment, usually within a day. Impressive!

Insurer: Trupanion Canada

By: Sheila

Useful
Verified May 21, 2022

Wonderful experience

Everything was laid out well. You don’t have to jump through hoops

Insurer: Trupanion Canada

By: Alexandra

Useful
Verified May 21, 2022

I was extremely happy with the person that helped me. He was very considerate and answered all my questions

I was extremely happy with the person that helped me. He was very considerate and answered all my questions

Insurer: Trupanion Canada

By: Melody

Useful
Verified May 21, 2022

Easy sign up

It was ver easy and I could chose my own deductible

Insurer: Trupanion Canada

By: Debbie

Useful
May 20, 2022

Great experience so far.

Great experience so far. I have yet to file a claim.

Insurer: Spot

By: Bella Sinsigalli

May 20, 2022

At every turn

At every turn, Embrace will find reasons not to cover claims. I've never had such a useless pet insurance company. Healthy Paws on the other hand are amazingly wonderful. I should NEVER have left them. I'm leaving Embrace. I'd rather pay for costs outright than deal with this sham of a company.

Insurer: Embrace

By: Ann

Verified May 20, 2022

I spent a few days comparing different…

I spent a few days comparing different products from various insurers and ManyPets stood out with their flexibility of coverage percentages, and wellness add on. I'm a believer in preventive medicine for myself, so why not for my Lola? Additionally, the dozens of customer reviews about quick and easy reimbursement made the decision a no-brainer.

Insurer: ManyPets

By: Patricia W.

May 20, 2022

Trupanion is a 5 star company

I have had Trupanion since 2011- insuring 4 of my dogs. I never had to use it on one of my labs( fortunately) I never had to think about taking care of my other three because of Trupanion. Claims were handled rapidly and I was reimbursed with 3-4 days. Trupanion is a 5 star company.

Insurer: Trupanion

By: Diane Germain

May 20, 2022

Extremely professional, fair, and transparent insurance company.

I was one of PHI Direct's early customers and I took a chance on them when my previous provider closed up shop. Since the very start, I have found their sign up and fees to be very reasonable and easy to understand. I appreciate the level of professionalism in the documents they send and in their customer service communication. There are no surprises since everything is laid out clearly in the paperwork. Making a claim was super easy, and they answered any and every question I had very transparently. I am very happy with this company and hope to be with them for as long as I have my cats!

Insurer: PHI Direct

By: Sarah

Useful
May 20, 2022

Customers for life

We've had both our pugs insured for nearly two years, and we had never filed a claim up until a few weeks ago. One of them had to go to the ER and stay overnight for treatment and monitoring. I submitted two claims (he was at 2 locations for treatment), and they were both reviewed and approved in less than a week. I expected it to take over a month, especially since it was our first claim and they had to look at his medical history, etc. Throughout the stressful few days while he was fighting for his life, we knew we were insured and didn't have to make any hard decisions if the treatment costs started shooting up. We'll be customers for life, without a doubt.

Insurer: Pets Best

By: John Harmon

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