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Because I have always been treated well.
Because I have always been treated well. My first dog had a few claims and there were never issues with payment, no hassle at all. Customer service is excellent.
Insurer: Trupanion Canada
By: Fiona
I? Maudie
Easy, informative, prompt
Insurer: Trupanion Canada
By: Patricia
Good service
Excellent service
Insurer: Trupanion Canada
By: Debbie
Friendly imformative
Friendly imformative
Insurer: Trupanion Canada
By: Riva
Friendly informative people explaining everything clearly.
Friendly informative people explaining everything clearly.
Insurer: Trupanion Canada
By: Trish
I recently had an issue with my dog that Trupanion denied the pre-approval for even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue.
I recently had an issue with my dog that Trupanion denied the pre-approval for, even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue. I then tried to appeal the claim, had my vet clinic call them (as they also feel this claim should be covered), only to be denied again and then told that I essentially have to get the procedure done to appeal the claim as pre-approvals canât be appealed. I am very disappointed that I pay all this money to the insurance company and then get denied for something that was not known to me prior to getting coverage.
Insurer: Trupanion Canada
By: Melissa
My dog beagle mix had a stroke and was…
My dog beagle mix had a stroke and was in the ER. Trupanion was fast and efficient in reviewing, approving and paying their portion. When I called they where clear, friendly and professional.
Insurer: Trupanion
By: Belle Hoyos
Excellent customer service provided by…
Excellent customer service provided by James! We need more professionals like him!
Insurer: Nationwide
By: Dave
I am very happy with Pets Best
I am very happy with Pets Best, their Customer Service team friendly professional and always able to handle all issues. My claim was handled quickly and much to my surprise my money was in my account sooner then expected.
Insurer: Pets Best
By: Leslie Rosenberg
We have been with Pets Best
We have been with Pets Best, just under a year. The app is very easy to navigate. I just upload a picture of my Vet invoice and it gets a response typically with in a day. It's so easy!
Insurer: Pets Best
By: Claire Hammonds