154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 27, 2022

Because I have always been treated well.

Because I have always been treated well. My first dog had a few claims and there were never issues with payment, no hassle at all. Customer service is excellent.

Insurer: Trupanion Canada

By: Fiona

Useful
Verified May 27, 2022

I? Maudie

Easy, informative, prompt

Insurer: Trupanion Canada

By: Patricia

Useful
Verified May 27, 2022

Good service

Excellent service

Insurer: Trupanion Canada

By: Debbie

Useful
Verified May 27, 2022

Friendly imformative

Friendly imformative

Insurer: Trupanion Canada

By: Riva

Useful
Verified May 27, 2022

Friendly informative people explaining everything clearly.

Friendly informative people explaining everything clearly.

Insurer: Trupanion Canada

By: Trish

Useful
Verified May 27, 2022

I recently had an issue with my dog that Trupanion denied the pre-approval for even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue.

I recently had an issue with my dog that Trupanion denied the pre-approval for, even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue. I then tried to appeal the claim, had my vet clinic call them (as they also feel this claim should be covered), only to be denied again and then told that I essentially have to get the procedure done to appeal the claim as pre-approvals can’t be appealed. I am very disappointed that I pay all this money to the insurance company and then get denied for something that was not known to me prior to getting coverage.

Insurer: Trupanion Canada

By: Melissa

Useful
May 26, 2022

My dog beagle mix had a stroke and was…

My dog beagle mix had a stroke and was in the ER. Trupanion was fast and efficient in reviewing, approving and paying their portion. When I called they where clear, friendly and professional.

Insurer: Trupanion

By: Belle Hoyos

May 26, 2022

Excellent customer service provided by…

Excellent customer service provided by James! We need more professionals like him!

Insurer: Nationwide

By: Dave

May 26, 2022

I am very happy with Pets Best

I am very happy with Pets Best, their Customer Service team friendly professional and always able to handle all issues. My claim was handled quickly and much to my surprise my money was in my account sooner then expected.

Insurer: Pets Best

By: Leslie Rosenberg

May 26, 2022

We have been with Pets Best

We have been with Pets Best, just under a year. The app is very easy to navigate. I just upload a picture of my Vet invoice and it gets a response typically with in a day. It's so easy!

Insurer: Pets Best

By: Claire Hammonds

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