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Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Glad I have pet insurance but not sure this is the right one.
I adopted a puppy about 8 months ago. She’s been extra high maintenance (parasites, heart surgery, several instances of diarrhea). I’ve been grateful for the pet insurance because we’ve already spent thousands of dollars on vet care for this dog. Unfortunately, the process to get reimbursement from healthy paws is frustrating. One minor irritation: you can only take pictures of the invoice to submit a claim on the app. You cannot attached documents or pictures. You have to use the camera to take a picture of a paper invoice. None of my vets use paper invoices; they are all electronic so it would be much more convenient if the app had the capability to upload photos or docs. My main problem with the process, though, is that they make little to no efforts to let you know that your claim is not being processed because they’re missing something. The result of this is that I’ve waited for 10 business days before reaching out to customer service, sometimes several times by email and phone, only to find out that my claim wasn’t being processed. Thus it takes several weeks to get reimbursed. Also, they do not offer pre-authorization so if you are going in for an expensive procedure (heart surgery) and want to be absolutely sure of your terms of coverage, good luck.
Insurer: Healthy Paws
By: KC
Great service for my lets
Our 2 cats and 1 dog are insured with Healthy Paws. The dog recently had an injury to her tail and Healthy Paws has helped us going through surgery and recovery with ease.
Insurer: Healthy Paws
By: Anna
Just looked around and saw they have…
Just looked around and saw they have the best prices, and offer so much in what they cover! Best bank for your buck!!! Excited for my Minnie pup!
Insurer: Prudent Pet
By: Maria Satterwhite
I didn’t know much about pet insurance…
I didn’t know much about pet insurance until I received a quote from pets best. It truly makes being a pet owner more affordable with such an easy process. The policy pays for itself!
Insurer: Pets Best
By: Megan Bale
Thankfully I've never had to actually…
Thankfully I've never had to actually use this service. I like the app and what it offers. So I don't have any complaints.
Insurer: Figo
By: Bryan Wiltfong
Coverage
the rep was very helpful, the only issue that I have is that I don't have a clear answer whether my dog will be covered & I will not know what the coverage will be until after the vet appointment
Insurer: Figo
By: GAIL YOUNG
Thank you AKC Ins.!!
This was a stressful illness for our dog, but she is fine and the claim and payment info. from AKS Pet Ins. was super easy and fast. I'm so glad we went with them. Hopefully we won't need it anymore, but, it's good to know we have it for "Labrador" life.
Insurer: AKC
By: MrsB
Excellent pet insurance
I've had Healthy Paws insurance for my Boston since the first week I adopted her, back in 2018. Not only is the customer service fast and helpful, having this insurance for my dog has saved me literal thousands. I am incredibly grateful to have Healthy Paws pet insurance for her! It's such a relief knowing that I'm financially covered if the worst case scenario happens (and it's happened twice now). I'd much rather spend the time caring for Sophie than worrying about how I'm going to afford the bill. I cannot recommend Healthy Paws enough.
Insurer: Healthy Paws
By: Amanda
My decision to have insurance was an…
My decision to have insurance was an easy one. When my first red toy poodle jumped from my arms at 6 months old, she had a 45 degree break on her front leg and I had no insurance on her. After 3 breaks, 3 surgeries and out of pocket costs close to $15,000, I decided to look into insurance when it was time to add to our fur family. The day I came home with 2 additional red toy poodles, I had already completed research and signed them up for Trupanion. Ollie went for routine blood work at our regular vet prior to neutering and an elevated liver enzyme led us to an Internal Vet Specialist. I've been very pleased with Trupanion customer service. My questions were answered. I picked my deductible ($500) along with the coverage (90%). I was a bit surprised the appointments themselves aren't covered, but knowing everything else is I'm very happy. We're hopefully on the right path to getting Ollie well. He's had an ultrasound and he's currently on 2 different antibiotics, all covered at 90%. After 3 weeks of the antibiotics, his blood will be tested again. If there's no improvement, he'll need to have a biopsy on his liver. The cost will be in the neighborhood of $5,000 if it comes to that. Thanks to Trupanion, I can focus on my Ollie and the 10% that I have to pay, letting them handle everything else, almost entirely worry free!
Insurer: Trupanion
By: Heidi Miller Wittchen
I've had Healthy Paws insurance for my…
I've had Healthy Paws insurance for my Boston since the first week I adopted her, back in 2018. Not only is the customer service fast and helpful, having this insurance for my dog has saved me literal thousands. I am incredibly grateful to have Healthy Paws pet insurance for her!
Insurer: Healthy Paws
By: Amanda Mayes