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care credit & pets best both owned by Syncrony!?
First time pet insurance subscriber and I'm trying to make it to 1 year, but I'm having a really hard time justifying the expense. Sign up was easy, my first wellness claim was easy but then came a routine trip to the vet, an ER visit and vet follow up. The processing time has been almost 6 months and the claims have still not been approved. Pets best is trying to establish a pre-existing condition and obtain vet records that don't even exist as the puppy was not born yet! But hey why would they work fast, the claim has been riding on my care credit card by Synchrony, which happens to be the same financier for Pets Best. Talk about double dipping....I go around in circles with rep after rep on the phone and get nowhere. Very poor experience thus far.
Insurer: Pets Best
By: Sarah Padlog
I haven't gotten anything to show my…I have insurance for .y pet but they took payment
I haven't gotten anything to show my pet has insurance but you took payment. Do I have insurance for my pet with ASPCA?
Insurer: ASPCA
By: Diane Thurston
Signing up for insurance was quick and…
Signing up for insurance was quick and easy, providing generous coverage at a price better than 7other pet insurance companies. Very pleased.
Insurer: ManyPets
By: Lori
Have always had a good experience with Trupanion.
Have always had a good experience with Trupanion.
Insurer: Trupanion
By: Victoria
I still have not received the check
Pet care is expensive Insurance helps
Insurer: Trupanion
By: Tom
Super helpful and friendly
Super helpful and friendly
Insurer: Trupanion
By: Aaron
The customer service representatives are very helpful in answering questions.
The customer service representatives are very helpful in answering questions. The response time between when you send in a claim and when they respond is very short and they let you know how they settled the claim.
Insurer: Trupanion
By: Carol
Trupanion has always been so quick to respond
Trupanion has always been so quick to respond
Insurer: Trupanion
By: Karen