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very pleased with MetLife
I have been pleased with the service - from the time of origination, to when my pet died, to when I added a new fur member. I feel as though the staff cares about my furbabies as much as I do. And I appreciate the promptness of claim reimbursement!!
Insurer: MetLife
By: Brenda Deets
The process to apply for insurance was…
The process to apply for insurance was easy
Insurer: Nationwide
By: customeranna
Thanks Pets Best!
When we noticed random bruising on our 3yo Pomeranians belly, we took her to the emergency room and she had to stay in the hospital for 2 nights. She had been perfectly healthy with no illness indication, but she was diagnosed with an auto immune that lowered her platelet levels dramatically, which caused an inability to form blood clots. With the support of Pets Best, I felt confident in having the hospital run all the tests and provide the care that was needed for our little sweetie. Submitting the claims for approval was simple and thankfully, even her ongoing bloodwork and medications are being covered. It's terrible to have a sick pet, but thankfully, we don't have to stress about the financial side of taking care of her, thanks to Pets Best!
Insurer: Pets Best
By: Kearie
Pets Best is the Best!
I appreciate how easy it is to submit and receive reimbursement after I've met my deductible. The process couldn't be more seamless - I upload the invoice for his monthly medications, I'm updated during all steps in the process, and receive an EOB once it's been completed, and I'm able to link reimbursement directly to my bank account. Everything is tracked and easy to access in my online account. I'm so glad I decided to get pet insurance for my dog!
Insurer: Pets Best
By: Jenna
senior dogs
Spot insurance is a good option for senior dogs. I have been with them 2 years and recently have to use it and the experience has been good. The refund will be in your bank account after being approved, tops in 3 days.
Insurer: Spot
By: Nancy Ch
Always have my questions answered!
I always reach a knowledgeable person when I call. Business hours are open past my working hours. We have 3 pets and our pet insurance has been so helpful to us. We’ve had to use it far more than I’d like to with our pets’ health issues, but I would recommend to anyone for healthy pet preventive services and for the peace of mind!
Insurer: MetLife
By: Kristie
Insurance that takes care of customers
Insurance that takes very good care of their customers. Someone is always there to answer your questions. I love them. They saved my son's (dog) life when I couldn't afford to. Thank you embrace pet insurance. I am forever grateful
Insurer: Embrace
By: Philip A
I liked to get insurance for two…
I liked to get insurance for two puppies but after 8 days I got charged as a same price for one of my pets. I requested to cancel the order they said sure but they charged me.
Insurer: Nationwide
By: Omeed Farzin
Trupanion was always helpful with Cocoa's claims
Trupanion was extremely helpful with our pet insurance claims throughout our Dog's 11 1/2 years lifetime. Cocoa died in her sleep Thursday morning and the representative expressed much empathy for us. We still have some claims to file, but he assured us they would still be in the coverage period. He easily cancelled our policy beginning with Cocoa's death, August 21, 2025. We miss Cocoa and will remember Trupanion when we get our next dog.
Insurer: Trupanion
By: Becky and Joe