154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 01, 2022

The best pet insurance!

The best pet insurance!! My two cats were sent to the ER and hospitalized for two days because of their exposure to certain toxic substance. I submitted three claims after the discharge and all those claims were approved and completed within one month. 100% satisfied with the smooth and quick claim process.

Insurer: Pets Best

By: Haiqing Liu

June 01, 2022

Emergency Vet Visit

My dog had to go to the emergency vet due to several days of GI issues (all over the house). During a scary and stressful time it is comforting to know that no matter what happens I know the bill will be at least partially covered by pet insurance. I filed the claim and received payment within a few days via direct deposit. (Dog is recovered too :D.) I only wish I had selected a lower deductible and higher percentage of coverage when I first enrolled because once you file any claims you cannot change it. But, when they are puppies you don’t think you’ll ever need to use the insurance. As she gets older I have had to use it several times and am so glad to have it! Recommend to everyone getting a new pet.

Insurer: Fetch

By: Jacqueline Warren

Verified June 01, 2022

Emergency Vet Visit

My dog had to go to the emergency vet due to several days of GI issues (all over the house). During a scary and stressful time it is comforting to know that no matter what happens I know the bill will be at least partially covered by pet insurance. I filed the claim and received payment within a few days via direct deposit. (Dog is recovered too :D.) I only wish I had selected a lower deductible and higher percentage of coverage when I first enrolled because once you file any claims you cannot change it. But, when they are puppies you dont think youll ever need to use the insurance. As she gets older I have had to use it several times and am so glad to have it! Recommend to everyone getting a new pet.

Insurer: Fetch

By: Jacqueline

Useful
Verified June 01, 2022

Excellent pet insurance!

We've been with Fetch (formerly Petplan) for four years now and have been very pleased with our choice to insure with this company. Our dog, Cassius, has had injury/surgery/rehab (ruptured ACL) and an ongoing medical condition and in each case, Fetch has fulfilled its obligation with excellent customer service and timely payment.

Insurer: Fetch Canada

By: Bruce

Useful
Verified June 01, 2022

Emergency Vet Visit

My dog had to go to the emergency vet due to several days of GI issues (all over the house). During a scary and stressful time it is comforting to know that no matter what happens I know the bill will be at least partially covered by pet insurance. I filed the claim and received payment within a few days via direct deposit. (Dog is recovered too :D.) I only wish I had selected a lower deductible and higher percentage of coverage when I first enrolled because once you file any claims you cannot change it. But, when they are puppies you dont think youll ever need to use the insurance. As she gets older I have had to use it several times and am so glad to have it! Recommend to everyone getting a new pet.

Insurer: Fetch Canada

By: Jacqueline

Useful
June 01, 2022

Too much money for little benefit

Too much money for little benefit. My dog has allergies, as we found out, and we had taken her to the vet for an ear infection prior to getting this policy. They said that the ear infection was caused by allergies, and therefore they wouldn't pay for anything going forward. We didn't even know at the time that the ear infection had ANYTHING to do with any sort of allergy. We now have to spend hundreds of dollars a month on her medications, tests etc. with no benefit from insurance. Waste of money.

Insurer: Pets Best

By: Lindsey

June 01, 2022

This was my first claim and I was…

This was my first claim and I was impressed with PetsBest. The process was a little slower than I expected but it was thorough and fair. I am happy I switched from Healthy Paws to PetsBest.

Insurer: Pets Best

By: Malia

June 01, 2022

I called to update our address

I called to update our address. The young lady who answered was very knowledgeable, efficient and helpful. It was a good experience.

Insurer: Fetch Canada

By: Cara

Verified June 01, 2022

I called to update our address

I called to update our address. The young lady who answered was very knowledgeable, efficient and helpful. It was a good experience.

Insurer: Fetch

By: Cara

Useful
June 01, 2022

Excellent customer service and very quick claim payment! payout

In the last two years my senior dog has had several trips to the vet and I've made many claims that always arrived quickly. A month a ago when my dog passed I had just renewed my Fetch policy. I called customer service and the representative said they would pro rate my insurance. He was very respectful and sympathetic. Within two days my credit card was credited. I was flabbergasted! I will definitely get Fetch insurance for our next pet.

Insurer: Fetch

By: Vicki Lizarraga

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